Wayfair reviews

3.1

39% would recommend to a friend

(6,855 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Jul 21, 2014

Great place to build your resume

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, excellent work-life balance (no nights/weekends - for now)

Cons

Salaries and bonuses are below average for Boston area and the company is bleeding talent because of it. This company will likely go public very soon so I would expect quite a bit of consolidation, lay-offs, and restructuring, and potentially higher pay for those remaining. Everything is a "pilot" or "test" and so the full commitment of resources and support almost always translates to failure (from what I saw).

1.0
Jul 18, 2014

Slave labor for minimum pay

Recommend
CEO approval
Business Outlook

Pros

There are some good quality people, you obtain digital credibility, and have the name on your resume.

Cons

- There is an extremely high turnover rate. Most people leave within 3 months, which causes extreme confusion and lack of quality work, as well as continuity issues. - Teams can be isolationist, and non-collaborative, without consequence. - They claim to be incredibly flexible with lateral moves, yet are not. I tried to move at least 6 times within the company. - Pay is terrible, and is not reflective of the extreme work demands. If you're looking for competitive pay, and a manageable work-load, this is not the place for it. Some managerial jobs make 40k. - There is a distinct lack of mentorship provided, and when you seek it out, it's treated almost as if it's taboo. - Lack of traditional organizational structure makes it harder to grow. - Job titles and descriptions are incredibly misleading. - HR department isn't an ally for employees or new hires; they're just looking for the best bang for their buck. - They don't give you the necessary tools to get the job done. This can mean software and hardware.

2.0
Jul 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Great working environment. Co-workers are always friendly and willing to help. Constantly growing company

Cons

For a company being based in the city of Boston, the salary structure does not compensate for the cost of living. It is almost impossible to live comfortably. Being out of college for years, I made the transition to Wayfair for the start-up feel and the work environment. I made more working full time without a college degree than I did at Wayfair. The commission structure that they offer is in no way a motivation to sell more. The structure is so complex that it almost seems they do this to confuse employees. For the amount they pay, it could be simpler. I know that they use the free snacks and company events as a marketing tool when interviewing, but they should be cutting those and paying people more. Turnover might just shrink if this happened.

Viewing 6613 - 6615 of 6,855 Reviews

Glassdoor has 7,876 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.