Wayfair reviews

3.1

39% would recommend to a friend

(6,854 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

This was a very fun place to work -- it had a great company culture and a nice environment with lots of other young professionals. I particularly liked the downtown location and the open-air work environment. If you demonstrate hard work and desire to stay with the company there are lots of opportunities to move up here and work in different departments.

Cons

The most difficult thing about working in the customer service role is the monotony of the job and dealing with disgruntled customers. Salaries are not very high in this role either, but it is a great starting point for a recent grad.

2.0
Jul 27, 2014

Awful Experience

Recommend
CEO approval
Business Outlook

Pros

They try hard to have a good work culture with snacks, monthly team outings, tickets to sporting events, etc. The company is doing well and will probably

Cons

The codebase is awful. There's 10-year-old ASP code, but the founders and senior employees don't seem to understand standard software development methods, and so no one can take the time to do it properly. Anyone but senior engineers are basically code monkeys that spend 80% of their time dealing with existing code. The excuse is that they do things quickly "like a startup", except there's way too much traffic and complexity to the code to do things "like a startup". Also, no one seems to know the requirements, so you can't change any existing code for fear that you'll break something. The perks are good in theory, but snacks and one free drink a month isn't enough to make up for the unfulfilling work. Free event tickets are based on tenure with the company, so you have no hope of getting anything good until you've been there a few years. There is high turnover, with a lot of new engineers leaving within 6 months.

3.0
Jul 21, 2014

Great place to build your resume

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, excellent work-life balance (no nights/weekends - for now)

Cons

Salaries and bonuses are below average for Boston area and the company is bleeding talent because of it. This company will likely go public very soon so I would expect quite a bit of consolidation, lay-offs, and restructuring, and potentially higher pay for those remaining. Everything is a "pilot" or "test" and so the full commitment of resources and support almost always translates to failure (from what I saw).

Viewing 6610 - 6612 of 6,854 Reviews

Glassdoor has 7,875 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.