Wayfair reviews

Like many others have said pay is an issue and the reason most people leave. The company is beginning to right size things but it's still not anywhere close to market and has not adjusted salaries enough to the increasing cost of living in Boston. You also see a lot of bitterness and strife with certain employees who expect a lot of the company very quickly. The reality is that maybe 20% of entry level employees will get promoted, and you have to prove yourself worthy of these promotions. People who are not recognized get unhappy and the attitude can spread.

Management shoots itself in the foot by not listening to any notes given from current unhappy employees. Wayfair hires smart, young, and motivated kids right out of college that have the capacity to function in this dynamic environment, however we're pigeonholed by finger pointing, LOW salary, and above all else one of the highest turnover rates I've ever seen in a company, causing so many procedures to just halt in their tracks. New hire training is constant and required due to the number of people leaving the company of their own accord. I've heard from a number of colleagues that during their exit interviews, they voice all of the problems that had obstructed them from work, however nothing has changed. There are several bright coworkers trying desperately to make the processes better and more fluid but their handicapped by tenure and lack of leadership, so they become jaded.