Wayfair reviews

Time off - blackout from mid-Nov until mid-Jan. Do not expect to get time off for a family vacation Schedules - used to change every month. Now its 4 times a year but your stats don't determine where you are in shift bid. How long you worked there is the primary factor. So if Ive been here a year and my stats are #1 someone who has been here 3 years gets a better schedule. Oh and if you're not there the day they pick schedules (hand in ranking) Workforce just slots you in after everyone else's schedule is slotted - they don't tell you which day either - just sometime that week. They should call or tell you ahead of time. Snacks - many AM people will come in right after the snacks are put out and take several or all of the "better" snacks such as beef jerky. Sometimes trainees will come in and stuff their bags. Stats - count for nothing so its unmotivating and when you're stats are good your manager still tries to coach you on the minorest things. People also yell at customers w no reprecussions, mangement is unconcerned with your job satisfaction (team supervisors are better but still), Workforce decides single handedly if they'll work with you, HR is a joke, and systems malfunction ALOT. You will be on the phones regardless of your job title.

The company as a whole pays very little in comparison to other companies. There is also a churn and burn mindset that is very anti-salary. Additionally, there is very little communication from departments therefore you feel as though you work in an office in which you know absolutely noone.