Wayfair reviews

I love Wayfair. This is a one of a kinda call center. The environment is great because there seems to be some sort of fun activity going on weekly, if not daily. Upper management allows for you to really think for yourself and what will work best for the customer. I would definitely recommend this company.

I love my job at Wayfair. The environment is so positive. There is always some sort of activity (i.e., massages, drawings for sport event tickes) or food party (i.e., pod outings, potlucks, and donuts or cake that someone brings in) that is going on. The "snack wall" is always a favorite (i.e., cookies, crackers, chips, fresh fruit, nuts). The free soda, coffee, cocoa, flavor enhancers for water (i.e., Crystal Light, Hawaiian Punch) is great. There is things to do to decompress after challenging calls (i.e., ping pong, miniature golf, etc.) We play team games that keep us motivated (i.e., basketball, dart games, battleship). Management is completely approachable and listens to feedback, negative or positive and does something about it.