Is Wayfair a good company to work for as a Operations Associate?

Operations Associate professionals working at Wayfair have rated their employer with 3.5 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Wayfair employees being 3.1 out of 5 stars. Search open Operations Associate Jobs at Wayfair now and start preparing for your job interview by browsing frequently asked Operations Associate interview questions at Wayfair .

Does Wayfair pay Operations Associate employees well?

Operations Associate professionals rate their compensation and benefits at Wayfair with 3.0 out of 5 stars based on 15 anonymously submitted employee reviews. This is 12.5% worse than the company average rating for salary and benefits. Find out more about Operations Associate salaries at Wayfair.

How happy are Operations Associate professionals working at Wayfair?

57% of Operations Associate employees at Wayfair would recommend their employer to a friend. This rating has decreased by 28% in the past 12 months. Operations Associate professionals have also rated Wayfair with a 3.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (76) , Intern (73) , Software Engineer II (72) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 657 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 531 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 447 reviews)); "Good work life balance and clear KPIs" ((in 366 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 184 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 398 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 387 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 290 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 267 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 178 reviews))

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Wayfair

Wayfair Operations Associate reviews

3.5

57% would recommend to a friend

(15 total reviews)

Niraj Shah

3% approve of CEO

1% positive business outlook

Ratings by category

3.9

Culture & values

3.7

Work/Life balance

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Operations Associate employees have rated Wayfair with 3.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Operations Associate professionals have a good working experience there. Wayfair is rated in line with the average (within 1 standard deviation) by Operations Associate professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

5.0

Nov 30, 2021

Great

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Loved my manager, collaborative and diverse team!

Cons

Salary was kinda low compared to other companies

1.0

Oct 31, 2021

F*ck This Place

Operations associate

Recommend

CEO approval

Business Outlook

Pros

If you know you'll be in need of an employee discount to furnish a home or new apartment, it's great to take advantage of and save some money. (Ex. If you're a recent college grad, and you need furniture but have no money)

Cons

Everything Else. Wayfair is so structured managers don't even know where decisions are coming down from. They require a college education for a job that a monkey could do and they want to keep you at the same level, they hype up the ability to advance but you have to jump through hoops to get there. The pay is next to nothing, I'm taking home after taxes $500 a week after taxes. (Subway is paying people more to make sandwiches) When asked about comp adjustments they just keep saying "we're working on it" and no real adjustments are made. Further, they give out random bonuses to try and keep people happy and forget about how little we really make. Half my team is working two jobs just to get by, while the billionaires at the top are sitting pretty while we all slave away.

5.0

Mar 22, 2021

Great company

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Decent health insurance, good culture.

Cons

Wish they offered more PTO and/or paid sick leave.

Viewing 10 - 12 of 15 Reviews

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Wayfair Operations Associate reviews

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