Walmart reviews

3.4

55% would recommend to a friend

(142,011 total reviews)
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John Furner

60% approve of CEO

51% positive business outlook

Walmart has an employee rating of 3.4 out of 5 stars, based on 142,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

142K reviews
4.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

I am with the Sam's Club division of Wal-Mart Inc. which I have found to be the better avenue to take in the company in terms of compensation and overall job quality. Working for Sam's Club has given me the opportunity to advance my career and puts me face to face with some of the best practices in the retail industry. The best thing about working at Sam's Club is the culture of the company. The "Open Door" policy allows all associates to voice their opinions without fear of retaliation. I am also very impressed with the quality of management at Sam's Club. They do a great job of cultivating an atmosphere where hard work is appreciated and where a job well done is recognized. Another really good thing about Sam's Club is the fact that anyone can move up in the company if they work hard and uphold the 3 basic beliefs (Respect for the Individual, Strive for Excellence, Service to the Member). The company claims to "promote from within" and they do a great job of making sure they do just that. Benefits are pretty good as well. The company will actually fund a portion of an associate's 401k even if the associate elects not to contribute. Sam's Club also offers a 15% match to any associate that chooses to join the stock purchase plan.

Cons

The biggest downside to working at Sam's Club is the monotony. A lot of times the work is very similar day in and day out. I am a person that enjoys some variety from time to time. Another downside would be the amount of associates that come in and out of the company. Although Sam's Club pays well, it seems that there are many new faces from month to month. While the company does have a good 401k plan, I would like to see some sort of match to any contributions made by associates. This would help to encourage more savings for retirement and would potentially help to maintain high quality associates/management.

1.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

I left my orientation feeling as if I was starting a great career with alot of potential for growth as well as stability. Many of the Associates that I started out working with were 'OLD TIMERS" as we newbies called them. The base salary starting out was higher than most retail stores. After the first 3 months I received a 60 cent per hour increase in salary and again at 6 months and a 65 cent increase upon completing my first year. I also received increases in salary at the completion of each step of my training and was soon hired as a full time employee. I was able apply for and received retirement account and stock options. I was very happy initially as I was treated with kindness and respect by my department manager and the store manager that hired me. The store manager fostered a "family" atmosphere and encouraged his employees to be the best that they could possibly be. I was told that the room for growth was as "roomy" as I wanted it to be and I started out with a fair share of desirable hours with staff members who were very knowladgeable and helpful with my training as I had not worked in the retail sector before. Initially I was very happy and within 2 years my salary had increased by almost 4 dollars per hour.

Cons

The company has, since my initial hiring and subsequent quitting, gone through a great deal of change. No longer are full time Associates desirable to the company. They seem to have gone on a behind the scenes campaign to rid themselves of all full time and bennifited employees to a staff of inept and uncaring part timers whos only agenda seems to be to just make a buck and move on. The atmosphere is one of fear by the old timers and that it matters not that they signed on for a life time of faithfull service to Sam's Wal-mart as the new Walmart no longer finds them desirable and will use any excuse to be rid of them and end any bennefits they had thus far earned after 5 or sometime 30 years of employement. Now the hardest most valuable workers have to work nights, weekends and holiday's and watch newbies get the desired hours and days off. I have also witnessed and been the object of humiliation when a customer has demanded free merchandise or returned customer damaged goods and been givin a $50 dollar gift card after complaing about a service that they recieved and only complained because the word has gotten out that if you complain loud enough you will receive free things or if you take back customer damaged merchandise because it is now a widely reported word of mouth fact that Wal-mart will even take back Target merchandise to please it's customers who are taking advantage of it fully. Yet at the end of the year we employees lose a 1800 dollar bonus because of merchandise "shrinkage". And each year you are kept going with the idea that we will receive that bonus if we, the employee work our very hardest only to be told again we lost it again! Alot of things are promised that aren't delivered.

4.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The employee discount is a huge benefit to my family as it cuts down on the expenses, and they are a pretty friendly environment. Also, it is one of the better paid cashier positions in my area.

Cons

Unflexible scheduling. Only allowed to change availability in case of major life change. Also you sometimes feel as if you are just someone that can be let go at any time. If you ever are sick and need to call in, you have to call the 800 number to report it and then wait on hold for a long time to actually tell management.

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