WTW reviews

Parking is minimal at best. During open enrollment unless you choose a very early shift, you can't park in the main lot, although they did add some to the parking lot in December, not utilizing the space well in my opinion. Nobody working seasonal was paid for any holidays or given any time off for the holidays only 24 hours. When the season ends, they have your supervisor standing at your desk when you get in, tell you assignment over and have you clean out your desk. Not nearly enough training in practical experience to start with, you learn as you go. Rather than keep the the new hires who meet company standards, each year they have a hiring event. The caliber of people in some instances have been below par, generally these are the first that get let go at the end of the season.

Lack of: organization, training, systems that work, communication This is a call center. Everything you do is timed and counted. On the phone, employees are to portray OE as a professional company that cares about the individual. Off the phone, employees are treated as though they are disposable. Very, very few people are made full time employees. There are people who have worked here for years who are still considered temporary, and can be laid off at any moment. They have a "lay off schedule" that is made weeks in advance, but they do not inform employees of this to allow them to begin searching for jobs. The constant fear of being laid off makes for a sad and stressful work environment.