Pros
There is absolutely no pros about this job. Trainers are horrible and dont know how to teach. Supervisors and upper management are all on their own page so its hard to get an answer from anyone over there that is correct or same answer from two people. HR is non existent and Recruiting is a complete joke. And these are the positive things about this place in Tempe,Az.
Cons
The entire place is one big con. They call themselves “seasonal” to get around offering benefits. Customer service has to get permission from another department to assist the customers and right now your sitting around for good half hour to hour inbetween calls. They also don’t take supervisor calls its your problem to deal with the irate customers even when their asking for a supervisor. There is nothing good about this place as they dont care about their customers at all. To show their respect they call retirees “seasoned” instead of their proper name of Retirees which is what they are. They have no respect for customer service representatives. My advice run fast and don’t stop at this company you would be very disappointed.
