Verizon reviews

3.6

62% would recommend to a friend

(35,701 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Jun 27, 2024

My Experience

Recommend
CEO approval
Business Outlook

Pros

The people you meet everyday and work with make life great. If you really push yourself to the limit and beyond you will get rewarded with trips and prizes and bonuses on your check.

Cons

While there are some great things there are also some downs.... everybody for the most part, even management is is looking out for themselves. Micromanaging is real, especially if you can meet their expectations. You have to hustle to make a sale or metric, sometimes even change plans without clients knowing or add lines they don't want or know about to then remove lines they "think" they don't need anymore. Most people who are managers or assistant managers are people who hustled and lied sometimes to get where they need to be, which causes a domino effect to the people below you. Also know holidays you will be working and it's a battle with other employees to get said day off.

2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good, mutually educational hiring and onboarding process; All equipment provided you; stipend for home internet service given once monthly

Cons

Do not abide by disability accommodations, or terms specified by doctors/clinicians regarding short or prolonged, excused medical absences, emergencies, or taking or returning from LOA’s; May lose out on opportunities for schedule bid, which determines for at least whole year which days and at what times you work, indefinitely, and effective the following week, if you have been in training (so not producing tangible, comparable KPI’s to rank you among peers in same/similar role), or if you’re back from maternity, bereavement or medical leave, you are at the bottom of the pecking order, meaning you may end up working a schedule you hate, which does not work for your other life responsibilities, for 9-24 months. No changes, no exceptions, no negotiations, no special consideration.

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Verizon Response
2y
Thank you for your review. Verizon goes to great lengths in order to ensure that all employees are provided an equal opportunity for success. If you feel as though you were discriminated against, we advise you to file a report at verizonethics.com. Your feedback is important to us, as we are always looking to identify areas of potential improvement.
1.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefit package is their biggest selling point for potential employees, it is the only thing they have going for them.

Cons

Everything outside of the benefits! They don’t train properly and forget about asking for extra help. They will pretty much hire anyone fully knowing at least half of the people will not make it through training. This is not an entry level job, I worked customer service for 10+ years with other companies, and never had such a horrible experience than with this company.

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Verizon Response
3y
The stellar benefits are definitely key perks of working at Verizon. Thank you for your additional feedback. We appreciate the insights and are always looking for ways to improve.
Viewing 127 - 129 of 35,701 Reviews

Glassdoor has 38,042 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.