Upper management cares little about keeping good employees happy, which is reflected in the fact that compensation, across all business lines, is not commensurate with the cost of living in proximity to a ski resort. Vail has demonstrated that it happily accepts the high turnover rate of hard-working employees (which they ought to strive to retain) because people are willing to come out here and subsist on Top Ramen so they can ski 100 days in a season. Therefore, for upward mobility to occur, a current employee must move on to greener pastures, leaving a position vacant. The company is perfectly content with this arrangement; 3 years of "employee engagement" surveys have made the employees' wishes regarding compensation quite clear yet the company's response to these results is perpetual lip service. This is particularly cancerous in I.T. due to the CIO dubbing us a "high-performing" department. Meaning the company has raised the bar for greater than 3% annual raises impossibly high while increasing the workload for all.