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      Vail Resorts

      Engaged Employer

      Vail Resorts reviews

      3.4

      58% would recommend to a friend

      (2,779 total reviews)
      avatar

      Rob Katz

      37% approve of CEO

      37% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.4

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Apr 23, 2015

      Great college job - not career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - LOVED THE PEOPLE: everyone I worked with (even the managers) were totally awesome, and some of the best people I have worked with. - Flexible with schedule (I was in college while working here, and management was always willing to work around my schedule) - Free ski pass

      Cons

      LOW PAY: getting a free ski pass is awesome, but on the other hand unable to afford gas to drive up to the mountains on my time off isn't quite as awesome . NO TRAINING: I was hired during the largest sale of the year and was thrown into the job without any training. HORRIBLE COMMUNICATION: If you're going to give employees a free pass it would be nice to know that there ARE BLACKOUT DATES for employees, so they don't drive up to the mountains just to be told they have to buy a full price ticket. Not all employees live right on the mountain, some have to drive 2 hours, please be considerate and let your employees know when there are blackout dates. COMPUTERS & PHONES SUCK: Phones and computers would crash all of the time. I would have to start every phone conversation with a customer saying "Our phones are acting up today, if you get disconnected I will call you back". Except I would say this every single day. OPPORTUNITY FOR GROWTH: 3 words: There is none. Upper management didn't listen or trust store management on who should grow in the company.

      4.0
      Apr 14, 2015

      College Ambassador

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to work with. Lots of perks to the mountain and all Vail Resorts. Swag, etc.

      Cons

      Pretty bureaucratic. Very corporate and a little impersonal.

      avatar
      Vail Resorts Response
      11y
      Thanks for the feedback! One common theme we hear from current and former employees is that they love the teams that they work with. There’s also a great appreciation for the different discounts we get on the mountain, in our retail stores and our F&B locations. We acknowledge that it can be hard to find a balance of being a large company and still have a small resort feel when it comes to decisions that are being made. The leadership team has made steps to better the communication and the feedback process to include employees from every level. We have been eliciting ways we can improve for the past few seasons using the employee engagement survey, exit interviews and employee discussions. From those forums we have already seen new trainings created and a push to develop employees as well as teaching employees how they can own their own development. From this we are very optimistic that we will see an increase in internal hires and promotions so we can retain our great talent season over season. Thank you again for taking the time to leave your feedback!
      4.0
      Apr 13, 2015

      Vail Resorts: Located in 8 US states

      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ski pass; company discounts for friends and family; 4 free day passes, and 16 $55 lift passes; National Park Pass; Employee housing; benefits including health insurance, eye, and dental (for employees with over 700 work hours); pro-deals for many of the companies vendors; J1 & H2B workers; tourists from a wide variety of Nations;

      Cons

      low pay, limited company locations, besides 1 location in Australia (coming later in 2015) there are no VR locations outside of the USA, not a very culturally or ethnically diverse company

      avatar
      Vail Resorts Response
      11y
      Thank you for your feedback. It’s great to see that you are getting as much out of the free employee pass, four free tickets for friends and 16 discounted tickets as we do. We are also excited that in many of our locations we have been able to offer subsidized employee housing to help offset the cost of living in a resort town for our seasonal staff. The housing program is something that we are continually reviewing to make sure that we can staff our mountains. We too are also excited for our first international acquisition and to see what that new experience can take us and hopefully help diversify our work staff. Thank you again for a great season and all the work that went into it!
      Viewing 2635 - 2637 of 2,779 Reviews
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      ReviewsVail Resorts reviews

      Glassdoor has 3,034 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.