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      Vail Resorts

      Engaged Employer

      Vail Resorts reviews

      3.4

      58% would recommend to a friend

      (2,780 total reviews)
      avatar

      Rob Katz

      36% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

      Reviews by job title

      3K reviews
      2.0
      Dec 8, 2013

      Huge disconnect between Upper Management and Customer

      Mid-level manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It hugely depends why you are working for the company. If you are an individual just using the company for a ski pass and have no interest in a career, then you get what you want. Also after you have worked for the company it does stand out on a resume, a great talking point with future employers. Excellent insurance plan for full time employees.

      Cons

      No personality at all as a whole trickled down from upper management. As mentioned below, huge disconnect in the layers between upper management to corporate employees and then to hospitality employees on site in mountain resorts. I have worked for other corporations and this company does stand out as particularly callous and not interested in employee satisfaction. The company has the potential to be much more profitable than they currently are. Without rehashing, everything mentioned below is definitely true. You have to understand that this company is being run exactly to design. The company in reality is much smaller than it seems. Most employees are line level making $10/hr. They effectively discourage employees above line level from staying longer than 2 years. They are a machine. They own a product that sells itself and they manage it exactly like you would imagine a bunch of bankers and accountants would. They bring you in with the feeling that you are working for a unique company but once you are there they work you heavy without the payoff. The CEO of the company is a Wall Street 1%'er. He knows how to manipulate the stock price through "influence" of the instutional investors, I've seen them all getting out of their private shuttles for their "week" prior to the 3rd qtr filings. There is no way the share price should be up at $70 share, the revenue and debt do not support this. There is no light or reward at the end of the tunnel for your hard work. Your salary will never go up. There really are very few opportunities to move beyond your $30k starting salary and almost none above the $50k line. These will be filled by outside hires.

      2.0
      Jun 11, 2012

      The corporate office lives up to the name

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Vail Resorts office has a nice lounge/coffee bar for all of the staff, in my department I had some great teammates and there was almost no office drama, all employees get free ski pass and some vouchers for friends and family, the lodging discounts are alright and if you pick the right time of year there are some good ones.

      Cons

      The pay is below average and the benefits do not make up for the deficiency. The work culture is awful and has very little flexibility for alternative work options like occasionaly working form home for example. The paid time off is also severely lacking. Upper management is constantly meddling in projects and causing more work for the teams.

      2.0
      Feb 15, 2012

      It's all talk. Good name to add to the resume because it is nationally recognized but overall not a good place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Nationally Recognized name/brand can bolster resume - "Free" Season Pass for you and dependents (but they use this against you) - Lift Tickets for friends/family - Young, fun co-workers (estimate the average age in my dept to be in the early-mid 30's) - HRA health insurance is 'ok' (but expensive if you are healthy and don't visit a doctor often) - Free Starbucks coffee in the lounge (keep you hopped up and productive)

      Cons

      - Compensation is at least 15-20% below market (they know this and say that pay shouldn't be a driving factor for people to work here) - Time Off is virtually non-existent (they base the 'PTO' policy around the resorts and apply that to corporate office in Broomfield so you get 0 holidays off; instead you must use PTO to take off holidays) - Executive Committee ('EC') micro-manages everything to the point of chaos/design by committee (Senior Management/Directors have no authority to help their employees do their job and must have everything little thing approved by 'EC') - Poor, out-dated equipment/tools to do your job (poor support from management to have the tools to work efficiently) - Consistently talk about making changes to compensation, PTO, 401k matching, etc. just enough to bait people but nothing ever happens; talk the talk but don't walk the walk - Leadership/'EC' totally out of touch with employees work-life balance and constantly are changing course on decisions (and then mostly likely changing course back to original decision after about 3 or 4 course changes) - Consistently hire from outside and rarely promote from within (terribly difficult to move up and usually specialty skills are cited as the reason to go outside of the company; however they do not offer professional development for current employees to gain specialty skills and the pay is so low that you take a huge hit trying to get those skills on your own dime <the tuition reimbursement they talk about in hiring process is a sham>)

      Viewing 142 - 144 of 2,780 Reviews
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      ReviewsVail Resorts reviews

      Glassdoor has 3,035 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.