Frustrating work environment
Pros
I learned a lot about working through stressful situations and ended up teaching myself a lot about new technologies in order to assist customers. Now that VMware has acquired AirWatch, employees have access to VMware training materials and benefits.
Cons
The management team gets no management training and therefore acts unprofessionally. In the entry level software consultant position, which is actually just technical support (They don't tell you this until after you come for your first day of work.), the team leads micro-manage everything you do down to the words you use in emails. The hours are long, 9 1/2 a day, 5 days a week, and many times we have to work late or through lunch. All decisions are made behind closed doors, and the employees affected by those decisions don't know a change is made until the day it happens. People are randomly chosen to move to different positions in the company with no formal interview process, so career advancement or lateral career moves are often done willy nilly and new positions seem to go to friends of management or employees less qualified than others. Employees don't get enough training on the product before they have to support it with customers and have to figure it out on the fly while on the phone. You see people running around with the customer on mute begging their coworkers to help them troubleshoot an issue they've never worked on before. The documentation for the product is terrible and unhelpful in figuring out what's wrong. This is stressful for the employees and totally ridiculous!
