Is Universal Studios a good company to work for as a Ride Operator?

Ride Operator professionals working at Universal Studios have rated their employer with 3.8 out of 5 stars in 94 Glassdoor reviews. This is an average score with the overall rating of Universal Studios employees being 3.8 out of 5 stars. Search open Ride Operator Jobs at Universal Studios now and start preparing for your job interview by browsing frequently asked Ride Operator interview questions at Universal Studios .

Does Universal Studios pay Ride Operator employees well?

Ride Operator professionals rate their compensation and benefits at Universal Studios with 4.2 out of 5 stars based on 94 anonymously submitted employee reviews. This is 12.7% better than the company average rating for salary and benefits. Find out more about Ride Operator salaries and benefits at Universal Studios .

How happy are Ride Operator professionals working at Universal Studios?

75% of Ride Operator employees at Universal Studios would recommend their employer to a friend. This rating has increased by 76% in the past 12 months. Ride Operator professionals have also rated Universal Studios with a 3.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (91) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 188 reviews)); "The people are great and it's very happy to work in a theme park." ((in 125 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets for friends and family" ((in 62 reviews)); "Fun work environment and co workers" ((in 30 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 129 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 129 reviews)); "Hours were long and sometimes unpredictable." ((in 92 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 51 reviews)); "The managers have no clue what they are doing." ((in 45 reviews))

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Universal Studios Ride Operator reviews

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3.8

75% would recommend to a friend

(94 total reviews)

Thomas L. Williams

92% approve of CEO

83% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Career opportunities

3.9

Culture & values

3.5

Senior management

3.4

Work/Life balance

Ride Operator employees have rated Universal Studios with 3.8 out of 5 stars, based on 94 company reviews on Glassdoor. This indicates that most Ride Operator professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Ride Operator professionals compared to other employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

94 reviews

3.0

Aug 22, 2017

Good Part Time Summer Job

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Cool work environment Free entry to the park Great discounts for tickets to several different theme parks Great discounts in Universal Able to see Universal movies before release A lot of variety in the lunch room

Cons

Very long probationary period, based on hours worked not length of time employed Extremely strict clock-in guidelines, you had to go to wardrobe, get your costume on, then walk to your attraction, I would get to work 30-60 min early to have time to clock in since if you clocked in even four minutes late you'd get an infraction.

4.0

Jul 15, 2017

The breaks were amazing, the perks were good enough

Ride operator

Recommend

CEO approval

Business Outlook

Pros

The breaks were amazing at Universal. I worked on The Mummy ride and it was pretty fun at times. Then it got repetitive and boring. It was a really easy job, but the commute to Studio City was difficult. I ended up quitting so I could move to Florida and seek better employment. This was right when minimum wage went up to $12 in California. :|

Cons

The coworkers were really clique-y. I didn't really feel like I fit in with anyone but the crowd I went through training with. This seems to be common in theme parks. The job also got to become really easy to auto-pilot through. I don't feel comfortable giving less fooks (pardon the French) about my job just because I'm working peak hours. It becomes easy to have a bad day and affect your performance just because you don't really get time away to yourself to chop up onions on a cutting board or something of that nature. A very people-oriented job and maybe it was my lack of abililty to cope with the stress of having to deal with thousands of people a day. You also get sick a lot (especially if you commute through the Metrolink or Metro Rail).

2.0

Jun 4, 2017

It looks and sounds more magical than it really is.

Seasonal ride operator/attendant

Recommend

CEO approval

Business Outlook

Pros

Free theme park entry for employee, comp tickets, free screenings, discounts on City Walk and Metro, Employee Discount on food, merchandise and tickets

Cons

Favoritism, Poor Management, Seniority Based Scheduling, Low Hours, Poor HR department, Points/Disciplinary system is way too strict and stringent, high turn over rate

Viewing 79 - 81 of 94 Reviews

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Jobs at Universal Studios

Ride Operator - Lower Lot Attractions

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Good Part Time Summer Job

The breaks were amazing, the perks were good enough

It looks and sounds more magical than it really is.

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