Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

74% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 176 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "Free tickets and entrance to parks" ((in 56 reviews)); "Fun work environment and co workers" ((in 37 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "soul draining and low pay" ((in 121 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 51 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.9

74% would recommend to a friend

(2,039 total reviews)

Thomas L. Williams

73% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Work/Life balance

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 7, 2013

Ride Attendant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great start for college students only and making friends.

Cons

Only a job not a career. Perks include getting into the parks for free.

1.0

Apr 30, 2013

2 Years working at Universal Studios Florida

Designer

Recommend

CEO approval

Business Outlook

Pros

Access to rides, employee cafeteria, half day summer fridays, sneak peaks at upcoming events and new attractions

Cons

Management on the admin corporate side is well behind the times with regards to up to date technology for their staff. Upper management have no knowledge of what is going on in the park outside of dollars brought in on a weekly basis. Division leaders are focused on hiring friends to fill the desks so social hour can be enjoyed all day long. It took me as a FT employee 3 weeks to get network access to the digital servers to get and work on files. eMail account took only two weeks to be created and setup.

3.0

Apr 30, 2013

Doesn't pay well, but solid and always there for you in your time of need.

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Universal takes safety very seriously. Attendance policy is by point system - nice, easy, fair Coworkers are often passionate about theme parks or the company.

Cons

Pay is awful for the amount of responsibility and training. Hit or miss with managers / supervisors. Customer service can be difficult with entitled or foreign clients.

Viewing 1978 - 1980 of 2,039 Reviews

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Jobs at Universal Studios

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CityWalk Food Cashier

Internship, Universal Creative – ATI Media & Real Time TD (Spring 2027)

Orlando, FL

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Internship, Universal Creative - Engineering & Safety, Ride Systems (Spring 2027)

Orlando, FL

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Internship, Universal Creative – Systems Engineering (Spring 2027)

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Universal Studios reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ride Attendant

2 Years working at Universal Studios Florida

Doesn't pay well, but solid and always there for you in your time of need.

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