Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "free tickets and admission to park" ((in 59 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

4.0

May 15, 2014

Great experience in WWOHP as Cashier/Server at 3 Brooms

Service cashier

Recommend

CEO approval

Business Outlook

Pros

part-time benefits, able to move up quickly, 4-6 months, great management, cares about employees, free meal vouchers, great place to work throughout high school and college, meet people from all around the world. At the Wizarding World of Harry Potter, theming is huge, getting to act as a magical person was awesome, if you're a super fan, it's a dream job. Work in the restaurant as a greeter, cashier, server, busser, bartender, or in the kitchen, or as a member of management as a trainer, team captain, manager, etc. Cares about the guests and employees.

Cons

team member stays can be short or long-term, angry guests, hot and rainy weather outside on the carts.

5.0

May 14, 2014

It depends on you; Working in a theme park can be really easy or really hard.

Ride attendant

Recommend

CEO approval

Business Outlook

Pros

I've been here for over a year; It's easy to move up in the company. You can ask your lead where you might want to go and they'll point you in the right direction. Management is really friendly and helps you out. They've always been there for me when I needed it. Free admission to both parks as well as seaworld and bush gardens.

Cons

You may be subjected to weather elements. During bad weather if you are at an outdoor ride, you must remain at that ride even if there's little to no shelter.

5.0

Apr 25, 2014

Awesome place to work!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free Admission to the parks.

Cons

Low pay...but it's to be expected.

Viewing 1939 - 1941 of 2,041 Reviews

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Jobs at Universal Studios

Internship, Universal Creative – Show Set Design (Spring 2027)

Orlando, FL

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House Host - Halloween Horror Nights

Supervisor Attractions, Harry Potter and the Forbidden Journey™

Service Person Technician

Internship, Universal Creative – Narrative Design (Spring 2027)

Orlando, FL

View job