Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "free tickets and admission to park" ((in 59 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 1, 2014

Pretty New But I Enjoy It

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many perks, free admission into the park, free meals if you work in food, friendly co-workers, mostly friendly guests, great environment, a lot of hours for part timers, pays more than minimum wage (only $9)

Cons

If you work outside in the summer it's hot, you might have angry guests, long hours some days, having to be there early for wardrobe

4.0

May 27, 2014

Very fun if you live in the area

Sale associate

Recommend

CEO approval

Business Outlook

Pros

Fun, Foreign Customers, Free entry

Cons

The pay is low considering the fact that it is an theme park.

4.0

May 21, 2014

I worked as a ride operator just out of high school. It was a fun summer job for a recent H.S. grad.

Ride operator

Recommend

CEO approval

Business Outlook

Pros

It was fun working in a theme park and getting to use the "hidden" employee entrances into the backlot. The employee store was nice because you got discounts on all kinds of stuff. The training was also good and most of my coworkers were friendly. Overall it was a good experience and I never intended to work there for more than 1 summer.

Cons

Low paying job with not much potential for growth/promotion unless you work there for a long long time.

Viewing 1936 - 1938 of 2,041 Reviews

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Parking Lot Attendant

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Pretty New But I Enjoy It

Very fun if you live in the area

I worked as a ride operator just out of high school. It was a fun summer job for a recent H.S. grad.

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