Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 176 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets for friends and family" ((in 60 reviews)); "Fun work environment and co workers" ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Too much favoritism" ((in 51 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 26, 2014

Working here is good and bad.

Service cashier

Recommend

CEO approval

Business Outlook

Pros

Free admissions into both parks and comp passes. Can also get into Sea World and Busch Gardens for free. Can get onto the rides as well. If you work in foods, you get free meal vouchers.

Cons

Hurricane season and walking into the park during bad weather. Can get hot and sticky during the summer time. You will not be able to use comp passes throughout the year for blackout dates.

5.0

Mar 10, 2014

FUN

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Free Tickets and Entry, All year long.

Cons

Havent found one yet. Key word being Yet. Give it time I'm sure there will be something.

4.0

Feb 28, 2014

merchandise

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good hours, friendly managers, GREAT FOOD FOR LUNCH, easy interview well kinda

Cons

no overtime. But overtime available during the Christmas and HHN

Viewing 1918 - 1920 of 2,040 Reviews

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CityWalk Foods Bartender

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Working here is good and bad.

FUN

merchandise

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