Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 184 reviews)); "The people are great and it's very happy to work in a theme park." ((in 123 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 72 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 33 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 116 reviews)); "Hours were long and sometimes unpredictable." ((in 96 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 43 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 17 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

72% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Apr 16, 2014

Solid place to work, but few advancement opportunities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Most people are smart, work hard and enjoy working together. * The executive management team continues to improve and become more strategic. * It's a great industry with very fun content.

Cons

* Opportunities for advancement are very limited. * It is a very top-heavy organization (so many VPs).

4.0

Apr 14, 2014

A lot of perks, but is it worth the stress?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a lot of perks as an employee, such as getting into the theme park for free whenever you want, free parking, discounts on basically everything inside the park, discounts on food at CitiWalk. You really get to know your co-workers and upper management on a personal basis, which can be both good or bad.

Cons

There is a lot of drama that happens between the employees. Things can get unprofessional in front of guests despite their position. It's very stressful working here during the summer, especially dealing with frustrated guests.

4.0

Apr 10, 2014

Area i worked was bad, but great company

Ticket seller

Recommend

CEO approval

Business Outlook

Pros

Good Pay, Employee Discounts on Food and Merchandise, Free Entry Into Theme Park, Close to Public Transportation,

Cons

Guest Situations, Parking Relocation, Certain Area Managers, Time Of Scheduling

Viewing 1915 - 1917 of 2,042 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Carnival Games Attendant