Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 179 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 29 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 126 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 52 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 18 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

72% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

55% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 30, 2014

Great People to work with and great Benefits

Retail team leader

Recommend

CEO approval

Business Outlook

Pros

they have great perks and benefits good summer job, people on all the departments are nice to you and you get to see famous people often

Cons

Theres no company values at all is so hard to get promoted, they rather hire more people than giving you the extra hours, most of management don't care about the people that are working for them they just treat you like trash and they steal your ideas and make it their own really a dog eat dog place

2.0

Jun 29, 2014

Was interesting

Ride operator

Recommend

CEO approval

Business Outlook

Pros

The people are wonderful co workers even better great 1st job When season hits wonderful place to stay. Perks are amazing free tickets discount tickets Gate A access

Cons

Lack of respect for the underdogs being rudely talk down to not understanding about most medical problems hard to gain hours Being pushed or pulled by guest Stressful

4.0

Jun 24, 2014

Marketing Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best reasons to work here include large stable company. Entertainment industry is popular. Many benefits.

Cons

Maybe the company is too large to have your contributions noticed.

Viewing 1900 - 1902 of 2,042 Reviews

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Great People to work with and great Benefits

Was interesting

Marketing Coordinator

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