Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 179 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 29 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 126 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 52 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 18 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

72% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jul 6, 2014

It was alright. Easy $300 a month.

Campus u representative

Recommend

CEO approval

Business Outlook

Pros

Free stuff they would send to you. Easy money because you weren't required to do much.

Cons

The communication between your boss sis terrible. I would go a couple of weeks without getting a response through email.

4.0

Jul 5, 2014

Awesome

Associate producer

Recommend

CEO approval

Business Outlook

Pros

Good ambience, nice people and good place to work

Cons

I love working there so there's no cons

1.0

Jul 5, 2014

DON'T WORK HERE

Games attendant

Recommend

CEO approval

Business Outlook

Pros

Fun, fast paced, meet lots of people

Cons

Seasonal hiring, rules nearly impossible to follow, management doesn't care about anyone but themselves, as nice as these people are supposed to be to guests; they don't know how to be nice to employees.

Viewing 1897 - 1899 of 2,042 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Carnival Games Attendant