Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "free tickets and admission to park" ((in 59 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 14, 2024

Great Place to Work

Hr-manager und hr business partner

Recommend

CEO approval

Business Outlook

Pros

Dynamic; Lots of growth; Plenty of resources; supportive

Cons

Fast paced; high volume; work life balance is challenging

3.0

Oct 12, 2024

Meh - fine

Tour guide

Recommend

CEO approval

Business Outlook

Pros

There is a sense of camaraderie here, there are considerations for a lot of things including making auditions and they feed you reasonably well

Cons

The corporate kool-aid is strong. It’s ultimately a dead end.

5.0

Oct 8, 2024

Such a fun place to work!

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The best part of working here is the guests, truly. I loved meeting people from around the world and getting to be a part of the magic.

Cons

Management sometimes has "favorites" and working with large crowds, especially during peak season, can be quite stressful at times.

Viewing 148 - 150 of 2,040 Reviews

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Parking Lot Attendant

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Catering - Back of House

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CityWalk Foods Bartender

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Universal Studios reviews

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Great Place to Work

Meh - fine

Such a fun place to work!

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