Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 182 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 73 reviews)); "free tickets and admission to park" ((in 54 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Some upper management is difficult to deal with" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Oct 31, 2024

Great Company

Team leader

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule and many perks such as employee rewards and employee discounts/tickets.

Cons

You are on your feet a lot. Definitely tiring day to day due to foot traffic in stores.

5.0

Oct 29, 2024

Attraction

Attraction attendant

Recommend

CEO approval

Business Outlook

Pros

Lots of hours to pick up, weekly pay

Cons

Lots of standing for long periods of time.

1.0

Oct 29, 2024

Avoid Working Here at All Costs

Food stand attendant

Recommend

CEO approval

Business Outlook

Pros

Benefits- You get to enter the park whenever along with free parking. You also get 25% off food and 35% off merchandise.

Cons

-Toxic Workplace - They advertise a flexible schedule but make sure you put in your availability before hiring otherwise you won’t be able to change it for months. -Probationary period is 65 worked shifts, which will take forever considering they only schedule based off of seniority. -You get treated like your back in high school. Management and leads assume everyone is immature and doesn’t know how to do their job. YOU WILL GET TALKED DOWN TO -unpredictable scheduling ( I’ve had to work until 2am for hhn and came in a 10am the next day. Safe to say I got 0 sleep that night. - They will find any and every loophole in the union contract to exploit.

Viewing 139 - 141 of 2,040 Reviews

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Jobs at Universal Studios

Internship, Universal Creative – Show Set Design (Spring 2027)

Orlando, FL

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House Host - Halloween Horror Nights

Service Person Technician

Internship, Universal Creative – Master Planning (Spring 2027)

Orlando, FL

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Internship, Universal Creative – Legal Affairs (Spring 2027)