Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "free tickets and admission to park" ((in 59 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,040 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Oct 9, 2018

Don't work in HR

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

Energetic work environment Free tickets for friends and family Free employee previews to new restaurants and attractions

Cons

Working HR at the Hollywood theme park has been a nightmare. Instead of managing employees, you are babysitting juveniles on behaving with common sense. There are too many strict, totalitarian policies like point deductions for minor infractions prevents employees from doing their jobs effectively. There is a lack of engagement from senior management who shuns progressive HR ideas in favor of out-dated bureaucratic processes. I don't just speak for myself when over half of the HR staff has turned over in the past 2 years for those same reasons and will continue to do so until management improves the culture.

3.0

Sep 4, 2018

Wizarding World

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Magic everywhere, good for harry potter fans

Cons

Little pay with high expectations

2.0

Apr 21, 2018

IT (Park Technology - Digital and Resort) and 406 type projects - Stay away!

Information technology

Recommend

CEO approval

Business Outlook

Pros

Down to earth people to work with; great people at the lower levels Not micromanaged Flexibility to go to the park during the daytime to de-stress and to learn about the customer's experiences - very nice perk!

Cons

Lack of leadership from the top - including levels below - all management levels. Leadership does not lead by example - all talk, no walk Heavy middle management impeding the company's agility strategy The infrastructure and architecture is outdated and unstable - it needs fixing before moving forward with new projects Start managing the right things and stop managing the wrong things. The company is losing $$$ and cannot see it (too much heavy middle management and upper management and poor code/infrastructure/architecture) No IT strategy or alignment with projects Poor Communication and poor organization

Viewing 124 - 126 of 2,040 Reviews

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Jobs at Universal Studios

Parking Lot Attendant

House Host - Halloween Horror Nights

Catering - Back of House

CityWalk Food Cashier

CityWalk Foods Bartender