employer cover photo
employer logo
employer logo

Universal Studios

Part of NBCUniversal

Is this your company?

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)
avatar

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Nov 24, 2018

A great place to start

Recommend
CEO approval
Business Outlook

Pros

They will hire for entry-level positions and pay above the minimum. You couldn't ask for better right out of high school. They have a flexible schedule for while you go to college. Their healthcare benefits are very good. Great inclusive working culture.

Cons

Managers get moved around too often in food service. By the time you get used to a certain management team, the company is already moving them to a new location in the park.

2.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The park itself is nice, as are most coworkers. The work environment is generally positive and the benefits included things like free food, discounted metro passes, etc. Uniforms are provided at work, greatly simplifying getting ready for work, reducing the frequency that you'd need to do your own laundry. The time it takes to get into uniform is factored into your hours and you get to leave 24-36 minutes early depending on your job's role in the park, while still getting paid for your full shift.

Cons

I was hired in April 2018, and through November 2018, I have still never been scheduled for a single shift. Ever. Upon completion of training, all shifts that I worked were obtained via being on-call. I'm sure I don't need to explain to anyone how challenging it can be to be on-call for a 24 hour position, when you can be given a closing shift followed by an opening shift, etc, and STILL not be given enough hours to pay rent. The biggest problem I have with this is that during the interview process, I was told I'd be getting 3 days a week in the off-season and 5 days a week during the busy season (scheduled! not on-call)... aaaand nothing. None of the other people in my training group or holding the same job title as myself had this problem; they were all scheduled just fine, and everyone (including leads and management) kept saying "oh it takes a few weeks, it'll happen" but it never did. The company gives you the option to apply for other jobs within the park, but because it required working 65 shifts before it's permissible to do so... well, if you're not given any shifts, there's nothing you can really do about that. The union dues really hurt when you're not getting shifts, too.

2.0
Oct 15, 2018

Cashier

Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing Free tickets Very easy job Get to walk around the park when u get off work early enough

Cons

Management has favorite people They wont give a chance at anything They suck period

Viewing 121 - 123 of 2,040 Reviews

Glassdoor has 2,266 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.