Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 182 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 73 reviews)); "free tickets and admission to park" ((in 54 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Some upper management is difficult to deal with" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,040 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jul 30, 2020

Not the best company?

Attraction operation

Recommend

CEO approval

Business Outlook

Pros

The company in the operations side sucks.

Cons

Management is horrible and they don't have your best interest in mind/

1.0

Mar 25, 2020

Worst company I’ve worked for in 20 years

Project manager

Recommend

CEO approval

Business Outlook

Pros

The team under me, that’s about it.

Cons

Leadership does not empower staff, one of the most unorganized companies I’ve ever worked for.

3.0

Dec 19, 2019

Where to start?

Vacation planner

Recommend

CEO approval

Business Outlook

Pros

Pretty fun place to work, Great discounts on merchandise and hotels. Occasional events for Employees. Awesome employees for however long they are there.

Cons

They tend to implement Ideas before they know procedures and change the rules as they see fit. But in such a high volume dept with multiple positions you cannot be sure of the "NEW" procedure. So you will sometimes get caught not following S.O.P when there is not a written procedure. This causes a lot of write ups and high turnover. Commission structure changes constantly. Try to be bilingual for they can be a very clicky group for lack of better words, and as in all jobs, if the write person wants you gone they will follow you until they achieve such goal. OH YEAH, massive turnovers. went through more coworkers in 6 months than my last job of 11years.

Viewing 109 - 111 of 2,040 Reviews

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Jobs at Universal Studios

Parking Lot Attendant

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CityWalk Food Cashier