employer cover photo
employer logo
employer logo

Universal Studios

Part of NBCUniversal

Is this your company?

Where to start? - Vacation Planner Universal Studios Employee Review

3.0
Dec 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Pretty fun place to work, Great discounts on merchandise and hotels. Occasional events for Employees. Awesome employees for however long they are there.

Cons

They tend to implement Ideas before they know procedures and change the rules as they see fit. But in such a high volume dept with multiple positions you cannot be sure of the "NEW" procedure. So you will sometimes get caught not following S.O.P when there is not a written procedure. This causes a lot of write ups and high turnover. Commission structure changes constantly. Try to be bilingual for they can be a very clicky group for lack of better words, and as in all jobs, if the write person wants you gone they will follow you until they achieve such goal. OH YEAH, massive turnovers. went through more coworkers in 6 months than my last job of 11years.

Explore other reviews about Universal Studios

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

See reviews by: Helpful|Rating|Date|All