Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 182 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 73 reviews)); "free tickets and admission to park" ((in 54 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Some upper management is difficult to deal with" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Dec 19, 2021

Get out what you put in

Wardrobe attendant

Recommend

CEO approval

Business Outlook

Pros

cool work environment, good people, nice perks. Not all the jobs are necessarily glamorous but with the right attitude can be a rewarding experience.

Cons

hours are scarce as a new hire, especially in off seasons. many managers are outside hires, don't always have a good grasp on how some departments function.

5.0

Aug 13, 2021

Really Easy Job!

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

it was a really easy job considering how much we were getting paid. A lot of the employees were nice but of course there are always some that aren't so nice.

Cons

It's very obvious who are the favorites when it comes to the managers and it's very annoying. Also, I didn't feel like I got recognized for my hard work at all.

5.0

Jul 9, 2021

ADvice on this job

Operations host

Recommend

CEO approval

Business Outlook

Pros

Fun and nice colleagues everywhere

Cons

Management did not really care about their workers

Viewing 100 - 102 of 2,040 Reviews

Top companies for "Compensation and Benefits" near you

XYZ (Turkey)

3.5★Compensation & Benefits

Jignesh Jariwala

3.9★Compensation & Benefits

Fermata

3.7★Compensation & Benefits

Jobs at Universal Studios

Auditions - Halloween Horror Nights Scaractor 2026

House Host - Halloween Horror Nights

Internship, Universal Creative – Show Set Design (Spring 2027)

Orlando, FL

View job

Internship, Universal Creative – Master Planning (Spring 2027)

Orlando, FL

View job

Service Person Technician