Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 176 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets for friends and family" ((in 60 reviews)); "Fun work environment and co workers" ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Too much favoritism" ((in 51 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 5, 2022

Intimidating Leads

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

The job itself is very fun!

Cons

Lack of respect from leadership. They do not respect front line and this needs to be investigated immediately if they wish to see less turnaround. Leads ignore you when you need help, isn’t it their job? They make you feel useless and their approach is very confrontational. My anxiety was in an all time high. Some leads are great and some are just terrible.. others know this but do not speak up… the rotten apples should be coached or let go.

1.0

May 25, 2022

In 2015 was a good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros at all. They lie.

Cons

They lie to you now.

1.0

May 19, 2022

Ghosting and deceive information

It analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to go to an interview and make you believe you had a job secure. Unprofessional interviews with no experience at all.

Cons

Recruiters lie to get you to the interview so they can get paid and do not give any feedback after the interview after proclaiming that they are like a family and help each other. And not have the decency of giving you feedback. After you move earth and water to get to the interview.

Viewing 85 - 87 of 2,040 Reviews

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Ratings by category

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Intimidating Leads

In 2015 was a good company

Ghosting and deceive information

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