employer cover photo
employer logo
employer logo

Universal Studios

Part of NBCUniversal

Is this your company?

Universal Studios reviews

3.8

72% would recommend to a friend

(2,038 total reviews)
avatar

Thomas L. Williams

71% approve of CEO

58% positive business outlook

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews
2.0
May 21, 2014

ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great place to make friend

Cons

management does not support the workers

4.0
Apr 16, 2014

Solid place to work, but few advancement opportunities.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Most people are smart, work hard and enjoy working together. * The executive management team continues to improve and become more strategic. * It's a great industry with very fun content.

Cons

* Opportunities for advancement are very limited. * It is a very top-heavy organization (so many VPs).

3.0
Feb 20, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a lot of fun to work here; you meet a lot of interesting people, your coworkers are usually fun and energetic, and the pay rate is pretty good. Perks are nice, since you get discounts in the park and on Citywalk, plus you can attend movie screenings and get discounted movie tickets. You are also a part of a union, so despite the union dues, you do get good perks from them. The hours are very flexible so you have time to do other things in your free time like school or another job. There is also growth potential after about a year of working here. The company is also pretty lenient with attendance; they don't automatically fire you after being late a few times, but rather they use a point system where accumulating points from calling off or being late determines disciplinary action. A separate point system is used for cash handling, and this is also pretty lenient. And, a plus for some, there is no drug test screening before hiring and the company doesn't really care what you do outside of work as long as it doesn't affect them or your performance on the clock.

Cons

The worst part about this job is the hours; you have no guarantee for hours so during the off-season you can go weeks without hours in your first few months of work. After about a year, you start to get offered more hours, but it takes about two years before your seniority kicks in and you don't have to worry about it as much anymore. A lack of hours means obviously not as much pay but it could also affect your benefits; there is a minimum number of hours that need to be worked to remain covered and with no hour guarantee this can be hard to manage. You can call in to try to pick up a shift but this is first come first serve (not seniority) based and not as reliable, especially if you live further away since it is very last minute.

Viewing 40 - 42 of 2,038 Reviews

Glassdoor has 2,264 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.