The senior leadership in the sales and marketing team is in full empire-building mode. Their top-down communication, with extremly limited understanding of proper problem scoping, process and data management, is debilitating growth and efficiency. Their asks are consistently communicated around "What I need is..." and CC'ed to numerous stakeholders, addressed to no one in particular, to circumvent the "flat hierarchy" defined by limited structure, no clear role definitions and responsibilities. It is evident that Unitys growth has come despite and not because of its sales and marketing efforts. In the past 2 years, customer complaints have increased, employee attrition has significantly risen and only now did someone think it a good idea to provide a management feedback survey, which will highlight the dismal people management practices. Colleagues are continously asked to work later and not smarter, double-work is the rule not the exception and people are treated as production components instead of human beings. Career development conversations come about from bottom-up requests instead of management priorities and the scale-up hiring spree that Unity has been on has left numerous employees without proper onboarding, training and support. 1 manager to 10-12 reports is a symptom and so are the complaints of people being hired for people management roles and then coming into individual contributor roles with individual sales targets.
