Unilever reviews

4.0

80% would recommend to a friend

(11,371 total reviews)

Hein Schumacher

66% approve of CEO

64% positive business outlook

Unilever has an employee rating of 4.0 out of 5 stars, based on 11,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unilever employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Truly brilliant people at all levels of the company, and there are a lot of world class brands to work with (though, being on a struggling brand can be a nightmare). The company's focus on making positive impact through their brands is genuine, and inspiring. Having Unilever on your resume will open a lot of doors for you in your career. The work you do will be impactful. Sometimes, it will be amazing. Every now and then when the company does put resources behind something, you will have fun. Working environment is flexible- if you need to work from home for a day, it's easy to do so. Fridays year-round are basically abandoned in the office. If you live in the city, the shuttle really is a lifesaver. People complain they have to pay $100 per month, but it is totally worth it. It used to be far more expensive, and despite some hiccups with its efficiency, it is more than many companies offer. Generally, people are quite friendly and helpful. The company does make efforts to keep up with leading trends and at a basic level does care about employee well-being. The initiatives don't always land, but at least it's recognized and discussed. The company store and in-office services like dry cleaning are also really, really nice.

Cons

Everyone will tell you the bureaucracy is a challenge, and it really is. Onboarding of new hires is not at all a strength in non-university recruited functions, and it is quite easy to get lost in the system. Persistence is really important, because it may take the 3rd of 4th followup sometimes to get answers on some things, particularly if it is related to HR or any of the complicated internal systems and processes that exist. Pay is fair, but it is quite easy to get more money elsewhere. Negotiate hard for your starting salary, because annual raises are small and usually won't keep up with inflation, particularly if you live in the city. Bonus targets in the US vary widely from category to category. If you are considering an offer, ask firmly what the achieved number on the bonus target was for the past several years. In a number of categories, new hires have been sorely disappointed vs what they were pitched in interviews. There's a continuous, relentless focus on cost cutting coupled with multiple reorgs in a short period of time that has taken its toll on morale. Benefits and perks have steadily eroded, and fundamental elements of project budgets have become affected. More and more has been asked of people, with less given. Some parts of the organization are much better about career management and advancement than others, but you need to come in knowing it is a true pyramid structure. In some cases, the structure more resembles a plank of wood with a pole sticking out of it. An internal promotion may involve interviewing against a dozen others locally in addition to anybody from overseas offices trying to come to the US. Do not necessarily plan on getting a promotion in 4-5 years. It may take much longer, depending on your role. The culture is what it is. It's a friendly, generally pleasant place to work, but if you are looking for a team feel, you likely wont' get that here. Younger people tend to live in the city, others in the suburbs, so this isn't a place where you will go out for drinks with your coworkers very often. You leave and head home as fast as you can since the office is not centrally located. Also, there's a lot of internal movement and moderate turnover, so knowledge can be hard to sustain. Work-life balance varies by team and function. You may find yourself on frequent late night and early morning calls with overseas teams on one team, and 9-5 hours on another. Burnout is common, but not universal. If you like open offices, good news, but if you don't, be aware it's what is called internally an "agile" work environment, meaning you have no set place to sit and need to find a different desk each day. It can be noisy and difficult to concentrate at times, since you may find yourself sitting literally at a plain table with 20 other people, and making phone calls can be challenging given limited number of phone rooms. This contributes to people working at home frequently.

avatar
Unilever Response
8y
Thank you for the detail you have included in your review. We appreciate you taking the time to share your thoughts and we'll ensure they are passed on to the relevant teams.
3.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

1) Has good external imagine for things like work life balance, sustainability etc. 2) Although pay is average but other benefits and perks make up for it. 3) Good experience, got a chance to work with some very intelligent people who make you push your limits. Can obtain a diversified skill set if you stay with the company long enough. 4) Work life balance if manager is good.

Cons

1) With all the hype of strong values for things like work life balance, working moms, equality in work place. In practice and implementation the company falls behind. Although you are given option for working remotely, you still work crazy hours. Managers don't really understand working mom challenges. 2) The politics is very bad especially in the Finance Division. There are clear favorites, who are tactically given opportunities to exceed while others are set behind. You will work yourself like crazy but you know who is going to be promoted. The group in charge of promotions and moving around people are very biased. 3) Managers are not trained to be leaders. They dont know how to inspire people. Its always about meeting the deadlines and pleasing the management even if comes at the cost of disrespecting you and overworking you. The managers dont look out for their people, they manage their own career because they know if they do well they will land a better roll in 2-3 years and will have new people to work with, so there is no vested interested to invest in their reports. 4) Lack of interaction with leadership. Your relationship is stuck with your manager, lack of communication with Directors or VPs. 5) Very low chances of getting promoted. If you are going to move up in the company, it will take you 5-6 years to become a manager and another 10 years to become a Director, even if you are experienced hire.

avatar
Unilever Response
7y
Thank you for your feedback and advice, we will take steps to clarify ways of working across teams.
3.0
May 1, 2021
Recommend
CEO approval
Business Outlook

Pros

People are generally nice to work with Great 401k match Modern and welcoming office Discounted products Great name on resumes at a top-ranked supply chain

Cons

Unilever was a dream company when I joined, and they walked the walk early on. However, since the Kraft Heinz bid, the things that made Unilever great to work for slowly eroded away. Over the last couple of years, that erosion accelerated. In supply chain, leadership's objective is clear: outsource and automate away as many jobs as possible to save cost on the bottom line. However, employees are left to speculate when their job is next, as leadership gives no information until they announce that a function is getting outsourced to third party providers (customer service/order management, master data management, parts of logistics/transportation). This leads to constant anxiety and frustration, as employees are afraid to make any mistake because it will just be fodder for the "transformation" and "integrated operations" teams to work faster to find the next external solution at the expense of your job. The people are generally fun to work with, and direct middle management (in my experiences) are great at recognizing the humanity of the operation and doing everything they can to keep people happy, as they see the frustration from lower level employees and truly want to help. However their hands are tied, because this disappears at director level and above. There is the top-down expectation of robot-like efficiency, which is very difficult to achieve since Unilever has started the practice of not hiring backfills for many open roles, and it feels like half of the year every year is a hiring freeze. The idea of a trade off does not exist, and everything is demanded at the same time, even when decisions that benefit one metric come at the direct expense of another. Constant finger pointing between functions leads to stalled decision making processes as everybody is forced to look out for themselves, and the company finds itself having the same issues every quarter. To get promoted and be successful in supply chain, you'll either need to play the corporate political game very well, or put in unsustainable and mentally draining levels of hours a week. It is scary to see people online and sending emails at 9pm and Saturday/Sunday. If you are unwilling to do either of those, you'll likely get stuck at the Associate Manager level, where competitors can easily outbid Unilever on salary since pay rates aren't great compared to similar companies in the area.

Viewing 37 - 39 of 11,371 Reviews

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