Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,916 total reviews)
avatar

Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,916 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Aug 10, 2011
Recommend
CEO approval
Business Outlook

Pros

I loved being able to try all the new make-up and other beauty trends. I enjoyed making somebody feel beautiful or helping someone if they are having skin problems. They also have a good discount.

Cons

Pay sucks, they really need to off commission to the consultants. Can get catty being it's usually all women. Dealing with pissed off customers sucks. Managers don't praise you on a job well done often enough and they pick their favorites.

4.0
Aug 1, 2011

BUsy

Recommend
CEO approval
Business Outlook

Pros

CUrrent TRend info on skincare & beauty industry

Cons

DRama between job duties....i wk fulltime else where. Ive seen them work as team & at each others throats. my stores coworkers a wonderful group of gals that have overwhelming work load c wncorp continously cutting hours. Our store is without asst mgr & general mgr. the hammond gen mgr is overwhelmed with trying to help our location.

1.0
Jun 25, 2011

AWFUL

Recommend
CEO approval
Business Outlook

Pros

Salon Discount Gratis Friends and Family Discount

Cons

Only being part of the "management team" when it suits them More responsibility than most of the senior management and making half of what they make. Took 3 years to be promoted to keyholder from prestige consultant. Was denied a promotion I was promised because I asked not to work a close/open every Sat./Sun. after eight weeks in a row of doing so. Low pay compared to other cosmetic companies. If you actually have to support yourself then you definitely cant do it here. The 25% discount sucks and most of the public coupons are a better discount unless you spend over $15. Lots of empty promises and no recognition for going way above and beyond. Most of the management are incredibly lazy and just pawn their job off on others. So much is expected that's its very taxing and you are never rewarded for a job well done just scrutinized when you miss goals. They want to have a "big" team but hiring more people means that most associates get less than 10 hours a week when the good associates should just be getting more hours. You also cannot get benefits unless you are a manager (keyholders although full time are excluded) and the ones you can buy for being a full time employee are a complete joke and ridiculously expensive for the coverage you get.

Viewing 13849 - 13851 of 13,916 Reviews

Glassdoor has 14,219 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.