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      Ulta Beauty

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      Ulta Beauty reviews

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      3.4

      55% would recommend to a friend

      (13,917 total reviews)
      avatar

      Kecia Steelman

      58% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      2.0
      Oct 20, 2011

      Mentally drained, stressed and not worth it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great education given and tools to work with.

      Cons

      It's not realistically possible to do everything the executives want the way they want it and when they want it done with what is given to do it with. Too much is expected. And the salary is not worth the headache or health problems it can bring.

      5.0
      Oct 16, 2011

      As far as retail goes, this is a very pleasant environment to be in and I enjoy going to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Store environment : Working with all the girly products is FUN FUN 25% discount on products 50% discount on salon services Gratis Customers are generally happy to be shopping at ULTA so most of them are very nice and appreciative of your help. 99% are really pleasant at our store. Manager seems accommodating to availability of part time staff. Fragrance testers mean you can smell great for your entire shift !

      Cons

      Training was minimal as there are no hours budgeted for it. It's on the job training which can be challenging for employees and customers who have to deal with your learning curve. Selling magazines at the register is annoying but most customers are used to such harassment and take it in stride. Coupon restrictions confuse customers and employees alike. Get ride of or make clearer, aka spell out ALL Exclusions specifically. Customer surveys : Employees are hounded about the % positive when it is mostly angry customers who complete the surveys. They are usually angry about coupon policy or availability (which is out of our store's hands). Must be walked out with your "clear bag" by a manager at the end of your shift. This can take 20 minutes if mgr. is busy which you do not get paid for.

      4.0
      Oct 11, 2011

      positive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      store management team cares about staff easy for hard working staff members to advance into management in store gratis

      Cons

      difficult to advance beyond the store level

      Viewing 13846 - 13848 of 13,917 Reviews
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      ReviewsUlta Beauty reviews

      Glassdoor has 14,220 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.