Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,945 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Dec 10, 2011
Recommend
CEO approval
Business Outlook

Pros

25% discount 50% on salon services Gratis Pretty stores Pay is nice You get to meet a lot of really cool people

Cons

Health insurance is not that great Register systems are really old Upper management talks in circles if you ask them a serious question

2.0
Dec 6, 2011
Recommend
CEO approval
Business Outlook

Pros

it's a block from my house.. Gratis, but then again salon employees don't get gratis. if you have a lot of clientele its not a bad place to be.

Cons

.every time you are about to level jump they change your schedule so you lose clients, this cuts your hours so every couple of months you have to completely rebuild, knowing that as soon as you have you're going to lose all of your hours and clientele. getting cussed at by management makes my day! we have our clients sign wavers, this is completely redundant because the minute they complain management offers them a refund with out even checking to see if a waiver was signed, or if anything was wrong. i was accused of stealing hours once because i had a client who rescheduled a few times in one week. my hours dropped drastically when my manager found out i was pregnant. can't remember my last 15 minute break or the last lunch that i didn't clock out and then work right through.

2.0
Dec 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Grats,discounts,meeting a lot of great vendors, fast paced , never bored

Cons

Expected to give exceptional customer service with no payroll, the hours given are riidiculous.we wait on thousands of customers but if one negative comment happens that is all that matters. Corporate has no respect for the retail employees it is as if we were enemies. Given a ridiculous amount of tasks on top of trying to help customers that need bottle fed. Corporate mistakes always are swept under the rug but when the stores make a error they are quick to point the finger and blame. Weekly we are given retail goals,ad sets,section changes for new product, out of stocks,cleaning including bathrooms,truck which consists thousands of items restocking,changing lightbulbs and floor cleaning only to be told cut hours and take care of the customers.

Viewing 13795 - 13797 of 13,945 Reviews

Glassdoor has 14,249 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.