Pros
Great product and vendor support. Fantastic concept.
Cons
Current General Managers have VERY POOR leadership skills and even less product knowledge.(Of course, they were hired from outside the company - with a blind eye turned to more than capable interested internal applicants) Executive Management are all cronies and couldn't care less about what actually goes on at the store level or who TRULY does the work or who has been a loyal and dedicated employee from the beginning. No opportunities to be promoted from within although the company raves about this "incentive" from recruitment to hire. Wages are not competitive with positions in similar companies, well below acceptable for the amount of talent, energy and skillset that these positions require.