- NO communication whatsoever, unless threatened to do so by upper management.
- False promises for promotions. New store was soon to be opening, I was told a specific position was a "sure thing" for me to receive, our district manager went on a leave, the new district manager hired someone else for the position who was entirely incompetent to do that particular job.
- Don't expect to get a raise at all. After two years I never got one, when I asked about it I was told you only get a raise if you get a promotion. (and don't expect the promotion promised, because like I said.. communication is horrible. No one knows anything.)
-False promises all around. I was the #1 seller in the store for products as well as subscriptions to InStyle (which is total crap).. I had the most positive surveys written about me, did I ever get ANYTHING from any of that? No. But management got a bonus.
-Like I said, management gets a bonus for reaching sales goals, even though they are 99% of the time not the ones selling the merchandise. It's really unfair, you get no benefit from anything you do.
-Your position entails doing everything in the store. You scrub the toilet, clean the whole bathroom, mop the tile, straighten everything (low-end and high end cosmetics, PCA -personal care appliances-, skincare), apply skincare products and cosmetics to customers, are required to be knowledgeable about EVERYTHING in-store, etc, for $8 an hour.
-Needless to say, I was/am still unimpressed by everything. Management thinks they are The Holy One, don't disagree with them. I left Ulta to go to their big competitor ( I shouldn't even have to say the name ) and I get $4/hour more, and I'm appreciated for the job I do. I have job specifications and I don't have to scrub anymore toilets.