Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,945 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Pay, enjoy doing makeup and promoting others self esteem

Cons

Dramatic GM, WAY too strict with loss prevention. People were walking out with flat irons and expensive products and I was accused of stealing a sample!

2.0
Jan 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Products Great people to work with

Cons

Managing stylists out of control Allocation of payroll hours a HUGE issue. Not enough hours to successfully run the business Customer expectations way too high for drug store enviornment Company doesn't know if they are big box or specialty Company just does not know who they are or where they are going

1.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

-25% discount on everything in store -50% discount on salon services - *decent* gratis ( you only get gratis if you are a consultant or manager, which I was a consultant.)

Cons

- NO communication whatsoever, unless threatened to do so by upper management. - False promises for promotions. New store was soon to be opening, I was told a specific position was a "sure thing" for me to receive, our district manager went on a leave, the new district manager hired someone else for the position who was entirely incompetent to do that particular job. - Don't expect to get a raise at all. After two years I never got one, when I asked about it I was told you only get a raise if you get a promotion. (and don't expect the promotion promised, because like I said.. communication is horrible. No one knows anything.) -False promises all around. I was the #1 seller in the store for products as well as subscriptions to InStyle (which is total crap).. I had the most positive surveys written about me, did I ever get ANYTHING from any of that? No. But management got a bonus. -Like I said, management gets a bonus for reaching sales goals, even though they are 99% of the time not the ones selling the merchandise. It's really unfair, you get no benefit from anything you do. -Your position entails doing everything in the store. You scrub the toilet, clean the whole bathroom, mop the tile, straighten everything (low-end and high end cosmetics, PCA -personal care appliances-, skincare), apply skincare products and cosmetics to customers, are required to be knowledgeable about EVERYTHING in-store, etc, for $8 an hour. -Needless to say, I was/am still unimpressed by everything. Management thinks they are The Holy One, don't disagree with them. I left Ulta to go to their big competitor ( I shouldn't even have to say the name ) and I get $4/hour more, and I'm appreciated for the job I do. I have job specifications and I don't have to scrub anymore toilets.

Viewing 13783 - 13785 of 13,945 Reviews

Glassdoor has 14,249 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.