Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,945 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Mar 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Wonderful managers, fun environment, lots of training.

Cons

Corporate seemed out of touch with what customers/workers wanted and needed. Bad customer service policies. It seemed as though a lot of the new policies weren't well thought out.

5.0
Mar 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay, you get paid commission which increases when you get promoted and it is the highest commission I have seen in salons. When you don't make commission you get paid a base hourly rate. Great benefits including insurance, vacation, free products, great discount to use in the whole store. Education is great, they are a Redken salon and give free education in which they pay you to go to. Has a steady flow of clientele. To get promoted there is a clear cut path to follow.

Cons

When your not busy you have to work the retail floor (and the setting even in the salon is very retail). You have to deal with the corporate heads, which for hairstylists is a harder thing to do. Ulta has their own guidelines so it keeps you back a little from being artistic (i.e. dress code, hair, and tattoos). There can be a lot of discounting on services which can really drag down your numbers.

4.0
Mar 16, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay was outstanding for the work load. Communication was very good once you understood where to look, and how to find it. A young company that has the right mix of product to do well and be around for a VERY LONG TIME.

Cons

Every part of your job, function, task, etc, is micro managed. You do not call any shots without it being ok'ed by one or two people above you. Everything is mapped out, and all you need to do is follow all the guidelines. The position felt more like a caretaker as I did not feel like I could have the space to grow business in my market. The store does run lean and mean, so you you have X number of hours for a task, make sure to complete it in those hours because you will never get the back.

Viewing 13762 - 13764 of 13,945 Reviews

Glassdoor has 14,249 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.