Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,945 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Apr 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, flexible hours, make up

Cons

I was told when I was hired I'd be working 15 to 20 hours a week. I was definitely misled when taking this job. Since they had to keep cutting hours there were times when I was only given 5 hours within two weeks. Yet somehow they were able to keep hiring on new girls. When I was hired it was two months from the interview date, that should have been my first red flag. Some of the floor managers were very rude to me. The "manager's" had to overlook everything I did and my boss was basically incompetent. How she became a manager I'll never know. While moving bags around for her the way she wanted she had an issue with which ones I moved around first. Talk about a ditz. I had an issue with her when she didn't clearly explain my schedule to me. It was my first week and my schedule was written on a piece of paper because my name wasn't in the system yet. Apparently I was supposed to get my new schedule for the following week that Friday for the coming "work" week. I was out of state that Friday and I thought I was also off on Saturday and Sunday. This is after I already double checked with her by specifically asking if I was only going to be working Monday and Tuesday for the whole week because I was going out of town. To anyone even remotely coherent they realize a week is Monday THROUGH Sunday. This is just one example of how she didn't understand anything. Then she somehow didn't understand why I thought I was off on those days. My store also didn't have a product book or offer any real training besides a few basic common sense videos. I didn't like being searched like a criminal every time I left the store which I've never had to do anywhere else. Also, telling every customer when they are purchasing something that they can get two free magazines is a lie. You can't tell them they will have to start paying for the subscription unless they ask you what's the catch or happen to see it on the flyer you hand them. If I'd known how few hours I'd get and what a generally cold working atmosphere it was overall, I wouldn't have taken the job.

3.0
Apr 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Great discounts, great ppl, learn makeup applications, receive gratis at times

Cons

Had to teach management how to do their job, DM gets choice of who managers are in the stores not STORE management :/ Worked for FOUR years as cashier / lead cashier / AND part-time management then got passed over THREE times for a full-time management position and EACH time had to teach each of them how to do their job... doesn't seem right does it?

1.0
Apr 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Great gratis and vendors. Good Healthcare, Discount. GM Conference, all the free amazing goodies from the Vendors!!

Cons

There's not enough hours!! There's no hours to train employees so hiring new people really count against you. The company is not professional!! They do not have their trainings manuals updated. There are no concrete rules written anywhere!!

Viewing 13756 - 13758 of 13,945 Reviews

Glassdoor has 14,249 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.