Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,948 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Jun 10, 2012

No room for growth

Recommend
CEO approval
Business Outlook

Pros

50% salon discount Discount off everything in store The girls at my store are awesome

Cons

Schedules are never made more than a week in advance. You will have to plan all your weekends two or three days before the schedules are made. Hours are also unfairly distributed among cashiers-- one person will get 5 hours, while another will get 20 hours, despite open availability. Management will hire outside rather than promoting internally; they are given based on favoritism, rather than efficiency, meeting of goals, getting high NPS scores from customers, and getting customers to sign up for the scam magazine subscriptions. I have worked for the company for over a year and a half and each time, upper management (GM and DM) promotes an outside employee who has only been working for 3 months. They eventually quit the company. You will constantly get bitched at by customers with all the coupon restrictions-- 90% of them who are too lazy to read the fine print. General Managers are consistently getting moved around, or fired. It is apparent that the company doesn't value education. Unlike other companies, you will have to work holidays. Non management will never get pay and a half for working holidays. It's no wonder turnover rate is so high.

3.0
Jun 8, 2012

Short but sweet

Recommend
CEO approval
Business Outlook

Pros

decent base pay, good people, great for those with social skills, simple opening and closing strategies, easy to follow dress code, company keeps up with raises well

Cons

bad and expensive health insurance coverage, working with a lot of women means petty arguments, somewhat unorganized

5.0
Jun 5, 2012
Recommend
CEO approval
Business Outlook

Pros

The beast reason to work at Ulta is when you learn alot about skincare and different stragtegies applying or mixing colors you can actuallyhelp these women who truly want your help. When they walk away smiling excited to go home and try what they have learned from you. That puts the greatest feeling in your heart.

Cons

I wish we could hire people who get excited and want to learn.

Viewing 13732 - 13734 of 13,948 Reviews

Glassdoor has 14,252 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.