Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,947 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Jun 12, 2012

Best job I've ever had!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the job!I love the energy in the sotre and the vibe everybody has is upbeat and productive. It's just a great place to work.

Cons

I think the pay is a little on the low side, but nothing too serious.

3.0
Jun 11, 2012
Recommend
CEO approval
Business Outlook

Pros

great perks, discount, and not bad hours

Cons

ethics of Upper management, store policies, everyone besides top management was "part time" and benefits were too expensive. Had to work 5 days a week even as part time and spread hours out, rather than working normal 8 hour shifts over less days.

2.0
Jun 10, 2012

No room for growth

Recommend
CEO approval
Business Outlook

Pros

50% salon discount Discount off everything in store The girls at my store are awesome

Cons

Schedules are never made more than a week in advance. You will have to plan all your weekends two or three days before the schedules are made. Hours are also unfairly distributed among cashiers-- one person will get 5 hours, while another will get 20 hours, despite open availability. Management will hire outside rather than promoting internally; they are given based on favoritism, rather than efficiency, meeting of goals, getting high NPS scores from customers, and getting customers to sign up for the scam magazine subscriptions. I have worked for the company for over a year and a half and each time, upper management (GM and DM) promotes an outside employee who has only been working for 3 months. They eventually quit the company. You will constantly get bitched at by customers with all the coupon restrictions-- 90% of them who are too lazy to read the fine print. General Managers are consistently getting moved around, or fired. It is apparent that the company doesn't value education. Unlike other companies, you will have to work holidays. Non management will never get pay and a half for working holidays. It's no wonder turnover rate is so high.

Viewing 13729 - 13731 of 13,947 Reviews

Glassdoor has 14,251 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.