Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,958 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Nov 8, 2012

Nice perks, but it's retail

Recommend
CEO approval
Business Outlook

Pros

The gratis is awesome. The vendors are very generous with prestige consultants. They are pretty good about working with your schedule. It's a good start in the Beauty industry, and it is fun to play with makeup and make people feel good about themselves.

Cons

Hours are cut a lot and it never stays consistent week to week, working weekends, gossip and drama, low pay, ridiculous amount of theft in which the blame is often put on the lower level staff. The set up of the store is terrible because it leaves things so open to theft. There are a lot of guests who want high end treatment but there are never enough staff members to provide the level of service that I enjoy giving. There is so much pressure to sell, prevent theft, make every guest feel special, but it's hard when you're being stretched pretty thin as an employee.

4.0
Nov 7, 2012

Cashier in IL

Recommend
CEO approval
Business Outlook

Pros

It is a great, fun environment. There is a 25% employee discount and you will get a sneak peak at all upcoming sales and promotions. You can also participate with most "gifts with purchase". It's fast paced, busy days help the time fly by.

Cons

There is a lack of hours the GM can give to employees; even if you're hired being told you'll get 20 hours a week, most weeks you'll be given less than 10. The number of hours to be alloted to employees is determined by corporate, not your GM.

1.0
Nov 4, 2012

HORRIBLE!!!!!

Recommend
CEO approval
Business Outlook

Pros

Nice co-workers and managers, allowed me to work part-time while attending school, the discounts

Cons

Not enough hours pay isn't that great A bit stressful Unruly GM who came off as a bully Let go for no apparent and full length reason NO diversity AT ALL in employees Crappy break room Mainly everything I don't understand how they could hire me and about 15 other employees, but I go in not even a week later, and out of the 15-20 people they had only 2 were working there, and left on schedule, but a whole new crop of girls from other stores and new hires were there working. why not use the people you already had?

Viewing 13684 - 13686 of 13,958 Reviews

Glassdoor has 14,262 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.