Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,912 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting tipped for brow bar services. Working at a beautiful counter. Lovely customers for the most part. Lovely coworkers for the most part. The Benefit brand is a fun product line to work with.

Cons

As an Arch Expert you have to meet sales goals and a services goal. That is absolutely fine.There are things that work against you meeting those goals. You also have to help all customers all over the store which eats up your time from meeting those goals and only those goals count. All of the other brands that you sell, all of the other revenue that you make for Ulta goes unaccounted for. Also you are limited to mini makeovers this is counterproductive to your sales goals because you can only spend so much time with each client and only show them a few products. If we were allowed to do a clients make-up fully, you would have the opportunity to let them experience more products and open up the possibility of more sales! The reason behind this is because the salon in the store has a make-up application as a service and this competes with that service. I do not see that many people coming in to get their make- up done and paying for it, clearly we are losing out on money.

3.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent starting wage Health Benefits Flex schedule Helping Customers Discount

Cons

Heavy workload, inadequate payroll for tasks expected No support from Field Leadership Recognition/ Appreciation for Associates Inexperienced Store Managers Imbalance in Division of Responsibilities for each Manager/Favoritism Low opportunity for Growth/Advancement

2.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Loved my job, my staff & my customers. Really a fun place to go into daily. Perks of the job and full time benefits are really pretty good.

Cons

Upper management has zero respect for work life balance. Some districts it is mandatory you join a group app with all other GMs that goes off at all hours of the day keeping you constantly connected to work even when you're not there. You also may be required to link your GM email to your personal so you cannot get away from that communication either. When it is discussed with HR they ignore the issue. They are empathic but no change is made. It's very frustrating bc it burns you out so much. There's also been too much turnover over a GM level. I'm being forced to find a new job as I can't say that I'm happy any longer. The company itself isn't bad. But at the end of the day if they are meeting their budget they don't care about the people signing their pay checks.

Viewing 28 - 30 of 13,912 Reviews

Glassdoor has 14,215 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.