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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,463 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
May 5, 2016

CCA - Think Before You Accept

Recommend
CEO approval
Business Outlook

Pros

The pay for a CCA position is good for starting out. If you haven't finished school, or finished but can't find anything in your field worth your time, then it's a way to make ends meet. They haven't offered benefits to this position in the past, but with the new healthcare law, the company has to. The benefits aren't cheap, low budget-high deductible plans either. They are actually good for what they are when you're non-career. The money that you'll make can definitely take care of your family and provide with the overtime that you're pretty much mandated to get. As long as you're out of your 90 days, your job isn't AS AT RISK... But ...that's because the union can help after that point.

Cons

Long hours, and you're always mandated because you're cheaper. Management is horrible, doesn't matter what branch you're in. Even if you luck up on good management, they probably won't be around very long. They switch them in and out of stations frequently. Don't expect a day off. Even though it is extremely unsafe to work so many days in a row, the post office doesn't really value CCAs as human life. You're more like an expendable work mule. If you get sick, your pretty much fired. Have anything important to do in life? Pretty much fired. Basically, they will try to fire you for any and everything because they act like the company will collapse if you aren't there for a couple hours to a day. The great thing about all of this is that you get to accrue so much annual leave time that you can't even use! Awesome perk to being a CCA. If you value family life then the job isn't worth it with smaller children. You will barely ever see them until you turn full-time ...there's no telling when that will ever be.

2.0
Apr 16, 2016
Recommend
CEO approval
Business Outlook

Pros

It's mostly a self-managed job. You will not have a supervisor constantly on your back. Potential for great benefits (after a year). Great starting salary, without a lot of education or skill requirements. Tons of potential for overtime (during Fall/Winter) - up to 16hrs, 7 days a week (for careers) and 14hrs, 6 days a week for PSE. In the slow months, there's a lot of potential for shorter shifts. You may have the opportunity to leave after only two hours of work. Supervisors are generally willing to work with you, if you have schedule issues. (It's a 24hr facility) The union is there to protect your employment (after you pass probation). You can't be fired at random. You have the opportunity to start as a PSE and transfer to other positions with the USPS.

Cons

Several managers are rude (and reporting them seems to do nothing). Training is a joke; you won't learn the job until you're working the floor. You're not eligible for benefits until you've been employed for more than a year. At least three weeks in December, you will work twelve hours, six days a week. Mandatory overtime can be called at any time, and during slow months (spring/summer), you may be forced to leave early. Sitting at a computer for hours, with short breaks each hour - and no talking. (A small area is reserved for talkers, but you may not get that area every day.) Lots of red tape. Updates, changes, improvements take lots of time and are sometimes virtually impossible. This position attracts antisocial personalities. Before you're promoted to career, you're expendable, and you will have to wait years before you're promoted. (About two years, at the least, but some employees have waited over five years.) The process to get to career conversion is long and frustrating: First the postal test, then the application, then an interview and group orientation, then two weeks of "training" (You must pass a long series of tests within two weeks - or you're fired). After that, you have three months of probation (where you cannot miss days and must hit certain goals, or may be fired). Then, you have a year before getting benefits, and you have to wait for a career position - but before you're converted, you have to go through another three months of probation.

3.0
Apr 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Opportunity to advance Willing to relocate you if your are mobile Meet new people Government job Good and dedicated employees (for the most part)

Cons

People not judged on ability to do job in Management but on how much butt is kissed or who looks good in a skirt Too many teleconferences with no solutions Too top heavy with upper level managers who are completely out of touch with the employees and lower level Management Too much favoritism and nepotism If you are not a favorite of someone you are stuck no matter what you do Unions have unrealistic expectations of how company should be ran No recognition for doing a good job unless you are a higher level Manager (PCES)

Viewing 271 - 273 of 19,463 Reviews

Glassdoor has 20,912 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.