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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,446 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,446 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

This is a lengthy one, but the least I could do for someone joining USPS and understanding the nitty gritty scope of the job good $ but a lot of work as a new CCA I quit and then reapplied and now im about to be re-hired.. youre probably asking why? you know what, work is work and as a CCA you get a lot of it, and let me reiterate A LOT. You get to be out and about all day long without having to sit behind a desk and get to communicate with your manager via phone or text. I quit after completing the chaotic christmas season, i would have days where my LLV would be stacked with parcels top to bottom. All the regs would mention that if you can survive the holiday season, 'youre good' and then immediately followed with, 'oh yeah, the summer is hell.' In retrospect, i made a big mistake by quitting, my office was in the nice part of town, delivering mail to all the hollywood/music stars; which i could give 2 rats arse about. for the most part the job was OK. My manager was a really nice guy and helped as much as I asked of him. Some days i would be inundated with so much work, I began to seriously stress out everyday and have daily existential crisis'. but subsequently realized the mantra the regulars would mutter to newbies, 'don't stress too much, don't let it get to you' and now that Ive understood that sentiment, I am rejoining the force with that mentality. I'm pleased and thankful that I get a second opportunity(I quit and was not fired, therefore one can reapply again) and this time I will make the most of it. youll come to find out that my cons outweigh the pros BUT YOU KNOW WHAT?! it wont be like hell forever, it'll turn into purgatory after 1.5-2 years. Just keep the GIGANTIC picture in the back of your mind, you must endure the hardship in order to become regular.

Cons

- tentative work schedule, The schedule might say your off on wednesday but when youre clocking out tuesday night, youll be surprised to find out your working wednesday and off friday. Not cool, I cherished my days off and would need to cancel plans. - too much work, I am not a robot nor am i superhuman, I have blood running through my veins just like my manager does - during orientation, they constantly tell you to never use your phone blah blah. BS, management will sometimes give you an outdated printed map from google or theyll say you can look that up on your phone. - SO you HAVE to use your phone and your precious cell data to find tricky addresses - Be careful what you say and who you say it to, the regulars seem like a bunch of old teeny boppers and would solicit information about a newbie while never disclosing info about themselves, talking about so and so. - LLVs are crap man, get used to smelling gasoline for 8 hours a day and when you blow your nose, black soot will saturate your tissue. driving in the rain, one has to be SUPER CAUTIOUS, sometimes the brakes lock and youre slippin sliding - Dirty job man, I would work every day so taking a shower every night seemed pointless, id prespire graciously and some days id wear the same thing b/c i was still under 90 day probation and so no uniform allowance was allotted, had to wear my own clothes - My union steward was definitely a stoic Deek hymen, he was a former mortician and was just very extremely uptight, had to cover his route for a few weeks and he was basically my 2nd boss for those weeks, making him smile was like opening the tight lid of spoiled sauerkraut - example, management will give you 2 shifts, 3 hours for route A 4 hours for route B, youre probably thinking about lunch? forget about it, 30 mins aint nothing and some days youll be so overwhelmed with work, you cant/dont want to take lunch cause you wanna go home a bit early to see family. I had gone many days without eating and would take a 10 min breather in order to get the work done on time. - though it never happened to me, management will mention that a particular shift should be done in a certain amount of time, Don't fret it! just complete the task at hand and complete it in a timely manner - dont get in an accident during the 90 day probation or youre done son/woman - dont call in sick during 90 day prob.or youre done son/woman - dont have a life for a while

4.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

NOTE: This review is from the perspective of a "plant" worker. You might end up working in a plant (basically large industrial factory) or working at a station (neighborhood post office) depending on your position. +Job doesn't arbitrarily require a 4 year degree, unlike so many other jobs today. They are willing to train you, unlike so many other jobs today. Above minimum wage. Plenty of overtime. The work is easy to learn and perform. Union representation. Health insurance. 401K. +The BEST part about working for USPS, at least in my opinion, is the internal bidding system. If a position opens up for your job in a different area of the country, you can bid on it. This is a great way to move to a different state without the hassle of having to find a new job. There are also other internal positions in different fields (Information Technology, etc.) that are not open to the public. By being a career employee, you have the opportunity to apply to them. +You get a snazzy work "badge" with your photo that means you feel important. +The people you work with are usually good.

Cons

-It's difficult to become a "career" employee. You have to work as a "PSE", "MHA", or "CCA" (depending on your craft) for a period of time, depending on where you work, before you can become a permanent "career" employee. Until then, you can be laid off at any time, but you do get seniority, meaning the newest non-career employees will be laid off before you. -You also need to be a career employee to get access to the internal bidding site or any of the benefits. I'm not sure, but I do believe non-career employees can join the union and get health insurance after one year of employment. -The work is physically demanding. If you're not used to manual labor, it will take you about a month to adjust. Your feet will hurt from standing most of your tour, but the soreness should subside after a month, assuming you have the proper footwear. -Overtime is a double-edged sword. There's TONs of overtime and it's mandatory for non-career employees. -Your scheduled days off can change and sometimes you'll only get one day off a week. This makes it near impossible to go to school and work at the same time.

2.0
Oct 28, 2015
Recommend
CEO approval
Business Outlook

Pros

For those who can make the conversion to "career" status; the organizations offers stability and longevity. For career personnel, there are opportunities for details as well as the ability to move up. Non career personnel starts at close to $17 per hour & if they are rehired after their break in service after 1 year; their pay goes to $22 per hour.

Cons

Non-career personnel at the HRSSC have no defined path to career status, versus their counterparts in the field, such as City Carrier Assistants. There are some individuals who have worked there 7 years with no benefits, leave or tenure. Most continue to work there because there are few place in the Triad NC who pay the salaries such as offered here. There was a hiring cycle in 2014 and prior to that it was 2011.

Viewing 25 - 27 of 19,446 Reviews

Glassdoor has 20,892 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.