employer cover photo
employer logo
employer logo

US Postal Service

Is this your company?

US Postal Service reviews

2.8

32% would recommend to a friend

(19,463 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Jun 29, 2016

Human Resources

Recommend
CEO approval
Business Outlook

Pros

Working to improve the culture and employee engagement.

Cons

As with most government agencies, many processes at USPS are antiquated. The culture is very "tenure-ist"...as in, if you haven't been working at USPS for 20+ years, your experience/opinions are often dismissed. Not competitive with the rest of the federal government - no AWS, no commuter benefits, limited telework, no inclement weather days, compensation also not the same.

1.0
Jun 26, 2016

PSE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is more work and more hours than you can handle if you want money. This is available year round.

Cons

You cannot have a life and work for the USPS simultaneously. You will trade your soul and sanity for money. Expect to be treated as if you signed up for the military and have no way to leave. Input is discouraged as is training or advancement other than what you were hired to do. Horribly, mismanaged, outdated organization. USPS cannot even follow its own rules. If you have a family, run.

2.0
Jun 25, 2016
Recommend
CEO approval
Business Outlook

Pros

The only thing that I enjoyed was the other carriers. They are the only ones who care about what you're going through. A lot of them have been there for years so they can give you tons of tips and advice.

Cons

If you're a human being you may not like this position. You're expexted to be a robot. You are there to help the regular carriers who cant do their own work for whatever reason. Dont bother asking for help when you need it because you are the help. You work 6/7 days a week if you're in a bus office. If you have family this may not be for you. Definitely a lot of favoritism/nepotism. A lot of work with very lititle appreciation from supervisors/management. A lot of the management are promoted from with in so keep in mind a lot of them have worked for USPS for many years so they become very bitter and lack any kind of management or customer service skills. Management also has stress from their post masters or higher ups and they take it out on the people who actually do the work. EVERYTHING is time sensitiv and micro managed. Forget about having a brain they don't like that. You are told what to do and you follow orders. Very military like. That's just the office part. Then there are your customers and all the crazy ways you have to deliver their mail. There's dogs. Basically the USPS needs to get with the times. Their method of doing things is sooooo outdated.

Viewing 259 - 261 of 19,463 Reviews

Glassdoor has 20,912 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.