Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (936) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (796) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (707) , Mail Handler (616) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3703 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2462 reviews)); "Money is good but not compared to the time you put in to get it." ((in 755 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 468 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 359 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2325 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1157 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 578 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 433 reviews)); "Working long hours away from your family and friends." ((in 333 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

US Postal Service reviews

2.8

33% would recommend to a friend

(19,458 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,458 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Jun 15, 2015

PSE CLERK

Pse mail processing clerk

Recommend

CEO approval

Business Outlook

Pros

Pay, Co-Workers are friendly, vending machines, easy work

Cons

No Professionalism, Get Paid to deal with Unprofessional Supervisors with MAJOR attitudes, work 6 days and sometimes you barely get 40 hours, smh. Then sometimes you get plenty of hours depends on who your supervisor is, very bipolar system. Modern Day Slavery with great pay!!! :-)

4.0

May 22, 2015

Dead end job that pays pretty well

Data conversion operator

Recommend

CEO approval

Business Outlook

Pros

Good pay, raises every 9 months, great growth opportunity.

Cons

Attendance policy, holiday overtime hours, Hard to avoid inter-office politics.

4.0

May 1, 2015

A major commitment.

Casual mail handler

Recommend

CEO approval

Business Outlook

Pros

Pay, tons of overtime, wonderful coworkers, sense of purpose Working for USPS is a job that you can be proud of. It is a job that allows you to have a feeling of satisfaction knowing that you are a part of something much larger than yourself. It may not seem like it all of the time, but you make a difference within the work place. you make sure that a child gets their birthday gift, or Christmas presents, you make sure that people's light bills are paid when it's due, and that veterans receive their medications. When things get rough all you need to remember is that what you do matters to someone. MHAs and Casuals work 6 days a week, 12 hours every tour. This gives you a lot of time to get to know your coworkers. The bonds you make with the people you work with is the closest thing to the relationships you would make in basic training. You spend nearly all of your waking hours with them, so make sure to make the most of it. I have made some of the best friendships of my life while working at USPS. Being a Mail Handler affords you the opportunity to become really knowledgeable about how the Post Office works. As a casual you will work at the P&DC, but also get to work at stations while career Mail Handlers take their annual leave, or to hold a spot when someone bids out and they need someone to cover for a month or so for a new regular emoyee to come in. You get to meet a ton of people which is great for networking. Do a good job, and people will remember you!!

Cons

First off: if you have kids, you will jot really see them more than on your day off. If you're married and its rocky: kiss it goodbye, because if you work for USPS they own you now. IF YOU WANT A SOCIAL LIFE OUTSIDE OF WORK: DO NOT APPLY!!! Seriously, you will have about three hours at home 6 days of the week PERIOD. Overtime is mandatory, and despite what you are told before you are hired, it is all of the time. Not just for the holidays. For the last year I have only had two days off in a week once, and I've been sent home before my 12th hour twice. one day off a week is the usual, but no days off late November through the first week of January, you can't call in sick, no vacation time. Being a Casual means that you are not allowed to be part of the Union. If a Union steward, or member sees you treated poorly they can file a grievance on your behalf if they see fit. Probation never ends for a Casual: if you look at a supervisor the wrong way they have every right to take your badge and walk you out...fired. If you see other employees taking extra or extended breaks do not do the same!!! They will not be reprimanded but you can and WILL. There is a bit of segregation between crafts. Clerks tend to hang out with Clerks and Mail Handlers tend to hang out with Mail Handlers. I think it's just because Clerks tend to be more quiet and civilized as where Mail Handlers tend to be louder and kind of crass. There will be cussing, and people will pick on you...hopefully in a friendly kind of way. Avoid the gossip if you can, and don't sleep with your coworkers, it can be a bit of a melt pse place situation. If you come into work, do your work!! Love your job because when you arrive for your tour you will be welcomed home...and it's not an exaggeration.

Viewing 166 - 168 of 19,458 Reviews

Jobs at US Postal Service

Mail Processing Clerk