Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (936) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (796) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (707) , Mail Handler (616) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (333) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3703 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2462 reviews)); "Money is good but not compared to the time you put in to get it." ((in 755 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 468 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 359 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2325 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1157 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 578 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 433 reviews)); "Working long hours away from your family and friends." ((in 333 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

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US Postal Service

US Postal Service reviews

2.8

33% would recommend to a friend

(19,458 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,458 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Aug 15, 2016

Great Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always hours, good pay, good benefits.

Cons

Some supervisors can be douches.

4.0

Aug 6, 2016

PSE CUSTODIAN

Pse custodian

Recommend

CEO approval

Business Outlook

Pros

Laid back position provided you come in no contact with the mail. On rare occasions you may be asked to perform duties outside your craft. If so your pay level goes up clerk work level 6, Carrier wrk lev 6, Maint.Mechanic work lev7. I prefer Working at a Plant you get more exposure to the other side of Maintenance i.e. Mechanics , Electrical Technicians, and Area Maintenance Mechanics. By working at a plant you also get to network much more with upper management & HR. And you'll also normally work 40 hours a week a plant depending on the type of maintenance manager you have that will fight and show a need for the custodial hours. Started in 2014 as a RCA resigned to change crafts. PSE Mail Processing clerk at a plant transferred over to maintenance as a PSE Custodian I will be converted by September 2016 to a career employee. Next stop Maintenance Mechanic.

Cons

Personally I don't care for working at the Area Office/ Local Post Office i.e. Locations with customer access. It's to slow not enough work to keep you busy and the job can become very repetitive. There's Nothing wrong with that, it's just wasn't for me. Unfortunately the PSE CUSTODIAN position is being done away with. Working at your local Area Office you'll work between 30-36 hours until you become regular. My Ratings below are strictly based on my personal experiences.

5.0

May 25, 2016

It's a good job

Rural carrier associate

Recommend

CEO approval

Business Outlook

Pros

As a Rural Carrier Associate (RCA), I get good pay, good hours, and even though it's only part-time, I haven't had a problem getting all the hours I want. As long as you are flexible and don't mind going into other offices, you can work more than your regular days.

Cons

Learning all the codes that they have for every little thing. Each notice has a different code number, rather than a name. It takes a really long time before you get a chance at a regular route. Working out in the heat, cold, rain, snow, etc. can be frustrating at times, but that's what I signed up for. I knew what was expected before I took the job.

Viewing 151 - 153 of 19,458 Reviews

Jobs at US Postal Service

Mail Processing Clerk

Rural Carrier Associate

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