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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,456 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,456 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

-Freedom to develop your own way of getting the job done that works for you -Independence, both in the office and out on the street (you could put your headphones in and avoid talking to another soul all day if you wanted) -The repetition makes it easy to master the job quickly and get really fast at it -If you don’t get stuck with extra work, you get to go home as soon as you finish and that could be as early as 12:30/1 PM!

Cons

-If you’re office is understaffed (and they all are), you WILL get stuck with extra work -The incentives are all wrong: laziness gets rewarded and efficiency gets punished. If you’re hard-working, you’ll end up having to go help the people who don’t care and go slow on purpose. -MANAGEMENT IS COMPLETELY INCOMPETENT. -Postmasters are all micromanaging, overcompensating, egomaniacs who have no clue what they’re doing and make unnecessary, time-consuming demands in order to please their bosses, who’ve never carried a piece of mail in their lives. -Sexual harassment and generally inappropriate conduct is rampant. -Delivery vehicles are outdated, dangerous, rarely work properly, and don’t have air conditioning, so expect to experience symptoms of heat exhaustion and extreme dehydration in the summer, no matter how much water/gatorade you drink. -RCAs work between 40 and 80 hours a week, yet still somehow are INELIGIBLE for BENEFITS (no paid time off, no health insurance) -You can’t make plans because you never know when you’re going to be finished for the day, and you never know when your days off will be. You have to be on call on your days off too and you’re almost always called in. This means you sometimes end up going weeks and weeks without a single day off (thanks to Amazon, since we now have to work Sundays as well). -The hard work (parcels up to 75 pounds and no equipment provided to help move them) and exposure to the elements take a toll on your body, no matter how young and strong you think you are.

3.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, straight forward career advancement

Cons

The training isn't great and doesn't do much to prepare you for the actual job. They're misleading about how many hours you'll work, though to a degree it seems to vary office to office. Was told repeatedly that as a CCA we're only guaranteed 5 hours every pay period, but I've yet to work less than about 60 hours a week. You are only guaranteed 1 day off every 2 weeks, but again it depends on the office and supervisor. Supposedly it gets better once you work long enough to make regular, but until then it's a bit rough.

1.0
Apr 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay, random overtime, freedom to work by yourself. They dangle this carrot in front of you being a regular as they lie to you about how long it will take (actually 7-10 years and those years don't count towards retirement as you are "noncareer")

Cons

Worst job I've ever had. I tried honestly for a year to get through this job. They pay you based on evaluated time. If you take too long (and you will all the time) you don't get paid. You will be required to be on call and then told to stay for hours after your shift is done helping on another route most of the time in total darkness with no knowledge as to where to go. Supervisors are terrible.

Viewing 124 - 126 of 19,456 Reviews

Glassdoor has 20,904 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.